from odoo import models, fields, api, _ from odoo.exceptions import UserError class HelpdeskSla(models.Model): _inherit = 'sh.helpdesk.sla' @api.model def create(self,vals): res = super(HelpdeskSla, self).create(vals) if res.sh_team_id: res.update({'sh_ticket_type_id': res.sh_team_id.helpdesk_ticket_type_id.id}) return res