# Translation of Odoo Server. # This file contains the translation of the following modules: # * sh_all_in_one_helpdesk # msgid "" msgstr "" "Project-Id-Version: Odoo Server 15.0\n" "Report-Msgid-Bugs-To: \n" "POT-Creation-Date: 2022-10-21 07:12+0000\n" "PO-Revision-Date: 2022-10-21 07:12+0000\n" "Last-Translator: \n" "Language-Team: \n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: \n" "Plural-Forms: \n" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_mass_update_wizard__check_assign_to msgid " Asssign To " msgstr " Assaissine à " #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_mass_update_wizard__check_helpdesks_state msgid " Stage " msgstr " Organiser " #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_mass_update_wizard__ticket_update_type msgid " Ticket Type Update " msgstr " Mise à jour du type de billet " #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/main.py:0 #, python-format msgid "%s is not the reference of a report" msgstr "%s n'est pas la référence d'un rapport" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.ticket_dashboard_tbl msgid "&nbsp;" msgstr "&nbsp;" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.ticket_feedback_thank_you msgid "&times;" msgstr "&times;" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_time_inherit_kanban_view msgid "" "<br/>\n" " <span>Start Time: </span>" msgstr "" "<br/>\n" " <span>Heure de début: </span>" #. module: sh_all_in_one_helpdesk #: model:mail.template,body_html:sh_all_in_one_helpdesk.sh_ticket_reminder_mail_template msgid "" "<div style=\"margin: 0px; padding: 0px;\">\n" "\t\t\t\t\t<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\">\n" "\t\t\t\t\t\t<tbody>\n" "\n" "\t\t\t\t\t\t\t<!-- HEADER -->\n" "\t\t\t\t\t\t\t<tr>\n" "\t\t\t\t\t\t\t\t<td align=\"center\" style=\"min-width: 590px;\">\n" "\t\t\t\t\t\t\t\t\t<table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" "\t\t\t\t\t\t\t\t\t\t<tr>\n" "\t\t\t\t\t\t\t\t\t\t\t<td valign=\"middle\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"font-size:20px; color:white; font-weight: bold;\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Ticket Remainder (<t t-out=\"object.name\"/>)</strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t</span>\n" "\t\t\t\t\t\t\t\t\t\t\t</td>\n" "\t\t\t\t\t\t\t\t\t\t\t<td valign=\"middle\" align=\"right\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t<img src=\"/logo.png?company=${object.company_id.id}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" alt=\"{{object.company_id.name}}\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t</td>\n" "\t\t\t\t\t\t\t\t\t\t</tr>\n" "\t\t\t\t\t\t\t\t\t</table>\n" "\t\t\t\t\t\t\t\t</td>\n" "\t\t\t\t\t\t\t</tr>\n" "\n" "\t\t\t\t\t\t\t<!-- CONTENT -->\n" "\t\t\t\t\t\t\t<tr>\n" "\t\t\t\t\t\t\t\t<td align=\"center\" style=\"min-width: 590px;\">\n" "\t\t\t\t\t\t\t\t\t<table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" "\t\t\t\t\t\t\t\t\t\t<tbody>\n" "\t\t\t\t\t\t\t\t\t\t\t<td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t<p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>Ticket Information</h2>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Ticket :</strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.name\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Create Date :</strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.create_date\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Due Date : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.sh_due_date\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-if=\"object.subject_id\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Subject : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.subject_id.name\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t \t</t>\n" "\t\t\t\t\t\t\t \t<t t-if=\"object.ticket_type\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Type : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.ticket_type.name\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t \t</t>\n" "\t\t\t\t\t\t\t \t\t\t\t\t<t t-if=\"object.category_id\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Category : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.category_id.name\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t \t</t>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-if=\"object.sub_category_id\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Sub Category : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.sub_category_id.name\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t \t</t>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-if=\"object.priority\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Priority : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.priority.name\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t \t</t>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-if=\"object.team_id\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Team : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.team_id.name\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t \t</t>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-if=\"object.team_head\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Team Head : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.team_head.name\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t \t</t>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-if=\"object.user_id\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Assigned To : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.user_id.name\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t \t</t>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-if=\"object.sh_user_ids\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Assign Multi Users : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-foreach=\"object.sh_user_ids\" t-as=\"row\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"badge badge-info\" style=\"padding-right:5px\">\n" "\t\t\t\t\t\t\t\t\t \t\t\t\t\t\t<t t-out=\"row.name\"/>\n" "\t\t\t\t\t\t\t\t\t \t\t\t\t\t</span>\n" "\t\t\t\t\t\t\t\t\t \t\t\t\t</t>\n" "\t\t\t\t\t\t\t\t\t \t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t \t</t>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-if=\"object.tag_ids\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Tags : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-foreach=\"object.tag_ids\" t-as=\"tag\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"badge badge-info\" style=\"padding-right:5px\">\n" "\t\t\t\t\t\t\t\t\t \t\t\t\t\t\t<t t-out=\"tag.name\"/>\n" "\t\t\t\t\t\t\t\t\t \t\t\t\t\t</span>\n" "\t\t\t\t\t\t\t\t\t \t\t\t\t</t>\n" "\t\t\t\t\t\t\t\t\t \t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t \t</t>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-if=\"object.product_ids\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Products : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-foreach=\"object.product_ids\" t-as=\"product\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"badge badge-info\" style=\"padding-right:5px\">\n" "\t\t\t\t\t\t\t\t\t \t\t\t\t\t\t<t t-out=\"product.name_get()[0][1]\"/>\n" "\t\t\t\t\t\t\t\t\t \t\t\t\t\t</span>\n" "\t\t\t\t\t\t\t\t\t \t\t\t\t</t>\n" "\t\t\t\t\t\t\t\t\t \t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t \t</t>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Partner : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.partner_id.name\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Person Name : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.person_name\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Email : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.email\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<center>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a t-attf-href=\"{{object.form_url}}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">View Ticket</a>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t</center>\n" "\t\t\t\t\t\t\t\t\t\t\t\t</p>\n" "\t\t\t\t\t\t\t\t\t\t\t</td>\n" "\t\t\t\t\t\t\t\t\t\t</tbody>\n" "\t\t\t\t\t\t\t\t\t</table>\n" "\t\t\t\t\t\t\t\t</td>\n" "\t\t\t\t\t\t\t</tr>\n" "\n" "\t\t\t\t\t\t\t<!-- FOOTER -->\n" "\t\t\t\t\t\t\t<tr>\n" "\t\t\t\t <td align=\"center\" style=\"min-width: 590px;\">\n" "\t\t\t\t <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" "\t\t\t\t <tr>\n" "\t\t\t\t <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" "\t\t\t\t <t t-out=\"object.company_id.name\"/>\n" "\t\t\t\t <br/>\n" "\t\t\t\t <t t-out=\"object.company_id.phone or ''\"/>\n" "\t\t\t\t </td>\n" "\t\t\t\t <td valign=\"middle\" align=\"right\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" "\t\t\t\t\n" "\t\t\t\t <t t-if=\"object.company_id.email\">\n" "\t\t\t\t <a t-attf-href=\"mailto:{{object.company_id.email}}\" style=\"text-decoration:none; color: white;\">\n" "\t\t\t\t <t t-out=\"object.company_id.email\"/>\n" "\t\t\t\t </a>\n" "\t\t\t\t </t>\n" "\t\t\t\t\n" "\t\t\t\t <br/>\n" "\t\t\t\t <t t-if=\"object.company_id.website\">\n" "\t\t\t\t <a t-attf-href=\"{{object.company_id.website}}\" style=\"text-decoration:none; color: white;\">\n" "\t\t\t\t <t t-out=\"object.company_id.website\"/>\n" "\t\t\t\t </a>\n" "\t\t\t\t </t>\n" "\t\t\t\t </td>\n" "\t\t\t\t </tr>\n" "\t\t\t\t </table>\n" "\t\t\t\t </td>\n" "\t\t\t\t </tr>\n" "\t\t\t\t\t\t</tbody>\n" "\t\t\t\t\t</table>\n" "\t\t\t\t</div>\n" "\t\t\t" msgstr "" "<div style=\"margin: 0px; padding: 0px;\">\n" "\t\t\t\t\t<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\">\n" "\t\t\t\t\t\t<tbody>\n" "\n" "\t\t\t\t\t\t\t<!-- HEADER -->\n" "\t\t\t\t\t\t\t<tr>\n" "\t\t\t\t\t\t\t\t<td align=\"center\" style=\"min-width: 590px;\">\n" "\t\t\t\t\t\t\t\t\t<table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" "\t\t\t\t\t\t\t\t\t\t<tr>\n" "\t\t\t\t\t\t\t\t\t\t\t<td valign=\"middle\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"font-size:20px; color:white; font-weight: bold;\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Billet reste (<t t-out=\"object.name\"/>)</strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t</span>\n" "\t\t\t\t\t\t\t\t\t\t\t</td>\n" "\t\t\t\t\t\t\t\t\t\t\t<td valign=\"middle\" align=\"right\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t<img src=\"/logo.png?company=${object.company_id.id}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" alt=\"{{object.company_id.name}}\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t</td>\n" "\t\t\t\t\t\t\t\t\t\t</tr>\n" "\t\t\t\t\t\t\t\t\t</table>\n" "\t\t\t\t\t\t\t\t</td>\n" "\t\t\t\t\t\t\t</tr>\n" "\n" "\t\t\t\t\t\t\t<!-- CONTENT -->\n" "\t\t\t\t\t\t\t<tr>\n" "\t\t\t\t\t\t\t\t<td align=\"center\" style=\"min-width: 590px;\">\n" "\t\t\t\t\t\t\t\t\t<table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" "\t\t\t\t\t\t\t\t\t\t<tbody>\n" "\t\t\t\t\t\t\t\t\t\t\t<td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t<p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>Informations sur les billets</h2>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Billet :</strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.name\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>créer un rendez-vous :</strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.create_date\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Date d'échéance : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.sh_due_date\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-if=\"object.subject_id\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Matière : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.subject_id.name\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t \t</t>\n" "\t\t\t\t\t\t\t \t<t t-if=\"object.ticket_type\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Taper : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.ticket_type.name\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t \t</t>\n" "\t\t\t\t\t\t\t \t\t\t\t\t<t t-if=\"object.category_id\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Catégorie : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.category_id.name\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t \t</t>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-if=\"object.sub_category_id\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Sous-catégorie : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.sub_category_id.name\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t \t</t>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-if=\"object.priority\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Priorité : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.priority.name\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t \t</t>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-if=\"object.team_id\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Équipe : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.team_id.name\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t \t</t>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-if=\"object.team_head\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Chef d'équipe : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.team_head.name\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t \t</t>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-if=\"object.user_id\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Assigné à : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.user_id.name\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t \t</t>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-if=\"object.sh_user_ids\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Attribuer des multiples utilisateurs : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-foreach=\"object.sh_user_ids\" t-as=\"row\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"badge badge-info\" style=\"padding-right:5px\">\n" "\t\t\t\t\t\t\t\t\t \t\t\t\t\t\t<t t-out=\"row.name\"/>\n" "\t\t\t\t\t\t\t\t\t \t\t\t\t\t</span>\n" "\t\t\t\t\t\t\t\t\t \t\t\t\t</t>\n" "\t\t\t\t\t\t\t\t\t \t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t \t</t>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-if=\"object.tag_ids\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Mots clés : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-foreach=\"object.tag_ids\" t-as=\"tag\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"badge badge-info\" style=\"padding-right:5px\">\n" "\t\t\t\t\t\t\t\t\t \t\t\t\t\t\t<t t-out=\"tag.name\"/>\n" "\t\t\t\t\t\t\t\t\t \t\t\t\t\t</span>\n" "\t\t\t\t\t\t\t\t\t \t\t\t\t</t>\n" "\t\t\t\t\t\t\t\t\t \t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t \t</t>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-if=\"object.product_ids\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Des produits : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-foreach=\"object.product_ids\" t-as=\"product\">\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"badge badge-info\" style=\"padding-right:5px\">\n" "\t\t\t\t\t\t\t\t\t \t\t\t\t\t\t<t t-out=\"product.name_get()[0][1]\"/>\n" "\t\t\t\t\t\t\t\t\t \t\t\t\t\t</span>\n" "\t\t\t\t\t\t\t\t\t \t\t\t\t</t>\n" "\t\t\t\t\t\t\t\t\t \t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t \t</t>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Partenaire : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.partner_id.name\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>Nom d'une personne : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.person_name\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<strong>E-mail : </strong>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<t t-out=\"object.email\"/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<br/>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t<center>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a t-attf-href=\"{{object.form_url}}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">Afficher le ticket</a>\n" "\t\t\t\t\t\t\t\t\t\t\t\t\t</center>\n" "\t\t\t\t\t\t\t\t\t\t\t\t</p>\n" "\t\t\t\t\t\t\t\t\t\t\t</td>\n" "\t\t\t\t\t\t\t\t\t\t</tbody>\n" "\t\t\t\t\t\t\t\t\t</table>\n" "\t\t\t\t\t\t\t\t</td>\n" "\t\t\t\t\t\t\t</tr>\n" "\n" "\t\t\t\t\t\t\t<!-- FOOTER -->\n" "\t\t\t\t\t\t\t<tr>\n" "\t\t\t\t <td align=\"center\" style=\"min-width: 590px;\">\n" "\t\t\t\t <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" "\t\t\t\t <tr>\n" "\t\t\t\t <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" "\t\t\t\t <t t-out=\"object.company_id.name\"/>\n" "\t\t\t\t <br/>\n" "\t\t\t\t <t t-out=\"object.company_id.phone or ''\"/>\n" "\t\t\t\t </td>\n" "\t\t\t\t <td valign=\"middle\" align=\"right\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" "\t\t\t\t\n" "\t\t\t\t <t t-if=\"object.company_id.email\">\n" "\t\t\t\t <a t-attf-href=\"mailto:{{object.company_id.email}}\" style=\"text-decoration:none; color: white;\">\n" "\t\t\t\t <t t-out=\"object.company_id.email\"/>\n" "\t\t\t\t </a>\n" "\t\t\t\t </t>\n" "\t\t\t\t\n" "\t\t\t\t <br/>\n" "\t\t\t\t <t t-if=\"object.company_id.website\">\n" "\t\t\t\t <a t-attf-href=\"{{object.company_id.website}}\" style=\"text-decoration:none; color: white;\">\n" "\t\t\t\t <t t-out=\"object.company_id.website\"/>\n" "\t\t\t\t </a>\n" "\t\t\t\t </t>\n" "\t\t\t\t </td>\n" "\t\t\t\t </tr>\n" "\t\t\t\t </table>\n" "\t\t\t\t </td>\n" "\t\t\t\t </tr>\n" "\t\t\t\t\t\t</tbody>\n" "\t\t\t\t\t</table>\n" "\t\t\t\t</div>\n" "\t\t\t" #. module: sh_all_in_one_helpdesk #: model:mail.template,body_html:sh_all_in_one_helpdesk.sh_ticket_cancelled_template msgid "" "<div style=\"margin: 0px; padding: 0px;\">\n" "\n" "\n" " <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\">\n" " <tbody>\n" "\n" " <!-- HEADER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\">\n" " <span style=\"font-size:20px; color:white; font-weight: bold;\">\n" " <t t-out=\"object.name\"/>\n" " </span>\n" " </td>\n" " <td valign=\"middle\" align=\"right\">\n" " <img src=\"/logo.png?company={{object.company_id.id}}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" alt=\"{{object.company_id.name}}\"/>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- CONTENT -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" " <tbody>\n" " <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" " <p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n" " Dear\n" " <t t-out=\"object.partner_id.name\"/>\n" " ,\n" " <br/>\n" " <br/>\n" " Your ticket is cancelled for now based on some technical issue.\n" " <br/>\n" " <br/>\n" " <br/>\n" " <center>\n" " <t t-if=\"object.company_id.access_for_everyone\">\n" " <a t-attf-href=\"{{ object.get_portal_url() }}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">View Ticket</a>\n" " </t>\n" " <t t-else=\"\">\n" " <a t-attf-href=\"/my/tickets/{{ object.id }}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">View Ticket</a>\n" " </t>\n" " </center>\n" " <br/>\n" " <br/>\n" " </p>\n" " </td>\n" " </tbody>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- FOOTER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" " <t t-out=\"object.company_id.name\"/>\n" " <br/>\n" " <t t-out=\"object.company_id.phone or ''\"/>\n" " </td>\n" " <td valign=\"middle\" align=\"right\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" "\n" " <t t-if=\"object.company_id.email\">\n" " <a t-attf-href=\"mailto:{{object.company_id.email}}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.email\"/>\n" " </a>\n" " </t>\n" " <br/>\n" " <t t-if=\"object.company_id.website\">\n" " <a t-attf-href=\"{{object.company_id.website}}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.website\"/>\n" " </a>\n" " </t>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" " </tbody>\n" " </table>\n" " </div>\n" " " msgstr "" "<div style=\"margin: 0px; padding: 0px;\">\n" "\n" "\n" " <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\">\n" " <tbody>\n" "\n" " <!-- HEADER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\">\n" " <span style=\"font-size:20px; color:white; font-weight: bold;\">\n" " <t t-out=\"object.name\"/>\n" " </span>\n" " </td>\n" " <td valign=\"middle\" align=\"right\">\n" " <img src=\"/logo.png?company={{object.company_id.id}}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" alt=\"{{object.company_id.name}}\"/>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- CONTENT -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" " <tbody>\n" " <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" " <p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n" " Cher\n" " <t t-out=\"object.partner_id.name\"/>\n" " ,\n" " <br/>\n" " <br/>\n" " Votre billet est annulé pour l'instant sur la base d'un problème technique.\n" " <br/>\n" " <br/>\n" " <br/>\n" " <center>\n" " <t t-if=\"object.company_id.access_for_everyone\">\n" " <a t-attf-href=\"{{ object.get_portal_url() }}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">Afficher le ticket</a>\n" " </t>\n" " <t t-else=\"\">\n" " <a t-attf-href=\"/my/tickets/{{ object.id }}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">Afficher le ticket</a>\n" " </t>\n" " </center>\n" " <br/>\n" " <br/>\n" " </p>\n" " </td>\n" " </tbody>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- FOOTER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" " <t t-out=\"object.company_id.name\"/>\n" " <br/>\n" " <t t-out=\"object.company_id.phone or ''\"/>\n" " </td>\n" " <td valign=\"middle\" align=\"right\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" "\n" " <t t-if=\"object.company_id.email\">\n" " <a t-attf-href=\"mailto:{{object.company_id.email}}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.email\"/>\n" " </a>\n" " </t>\n" " <br/>\n" " <t t-if=\"object.company_id.website\">\n" " <a t-attf-href=\"{{object.company_id.website}}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.website\"/>\n" " </a>\n" " </t>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" " </tbody>\n" " </table>\n" " </div>\n" " " #. module: sh_all_in_one_helpdesk #: model:mail.template,body_html:sh_all_in_one_helpdesk.sh_ticket_done_template msgid "" "<div style=\"margin: 0px; padding: 0px;\">\n" "\n" "\n" " <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\">\n" " <tbody>\n" "\n" " <!-- HEADER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\">\n" " <span style=\"font-size:20px; color:white; font-weight: bold;\">\n" " <t t-out=\"object.name\"/>\n" " </span>\n" " </td>\n" " <td valign=\"middle\" align=\"right\">\n" " <img src=\"/logo.png?company={{object.company_id.id}}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" alt=\"{{object.company_id.name}}\"/>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- CONTENT -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" " <tbody>\n" " <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" " <p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n" " Dear\n" " <t t-out=\"object.partner_id.name\"/>\n" " <br/>\n" " <br/>\n" " As your request we have resolved your ticket.\n" " <br/>\n" " <br/>\n" " <br/>\n" " <center>\n" " <t t-if=\"object.company_id.access_for_everyone\">\n" " <a t-attf-href=\"{{ object.get_portal_url() }}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">View Ticket</a>\n" " </t>\n" " <t t-else=\"\">\n" " <a t-attf-href=\"/my/tickets/{{ object.id }}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">View Ticket</a>\n" " </t>\n" " </center>\n" " <br/>\n" " <br/>\n" " </p>\n" " </td>\n" " </tbody>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- FOOTER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" " <t t-out=\"object.company_id.name\"/>\n" " <br/>\n" " <t t-out=\"object.company_id.phone or ''\"/>\n" " </td>\n" " <td valign=\"middle\" align=\"right\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" " <t t-if=\"object.company_id.email\">\n" " <a t-attf-href=\"mailto:{{object.company_id.email}}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.email\"/>\n" " </a>\n" " </t>\n" "\n" " <br/>\n" " <t t-if=\"object.company_id.website\">\n" " <a t-attf-href=\"{{object.company_id.website}}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.website\"/>\n" " </a>\n" " </t>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" " </tbody>\n" " </table>\n" " </div>\n" " " msgstr "" "<div style=\"margin: 0px; padding: 0px;\">\n" "\n" "\n" " <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\">\n" " <tbody>\n" "\n" " <!-- HEADER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\">\n" " <span style=\"font-size:20px; color:white; font-weight: bold;\">\n" " <t t-out=\"object.name\"/>\n" " </span>\n" " </td>\n" " <td valign=\"middle\" align=\"right\">\n" " <img src=\"/logo.png?company={{object.company_id.id}}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" alt=\"{{object.company_id.name}}\"/>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- CONTENT -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" " <tbody>\n" " <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" " <p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n" " Cher\n" " <t t-out=\"object.partner_id.name\"/>\n" " <br/>\n" " <br/>\n" " Comme votre demande, nous avons résolu votre billet.\n" " <br/>\n" " <br/>\n" " <br/>\n" " <center>\n" " <t t-if=\"object.company_id.access_for_everyone\">\n" " <a t-attf-href=\"{{ object.get_portal_url() }}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">Afficher le ticket</a>\n" " </t>\n" " <t t-else=\"\">\n" " <a t-attf-href=\"/my/tickets/{{ object.id }}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">Afficher le ticket</a>\n" " </t>\n" " </center>\n" " <br/>\n" " <br/>\n" " </p>\n" " </td>\n" " </tbody>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- FOOTER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" " <t t-out=\"object.company_id.name\"/>\n" " <br/>\n" " <t t-out=\"object.company_id.phone or ''\"/>\n" " </td>\n" " <td valign=\"middle\" align=\"right\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" " <t t-if=\"object.company_id.email\">\n" " <a t-attf-href=\"mailto:{{object.company_id.email}}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.email\"/>\n" " </a>\n" " </t>\n" "\n" " <br/>\n" " <t t-if=\"object.company_id.website\">\n" " <a t-attf-href=\"{{object.company_id.website}}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.website\"/>\n" " </a>\n" " </t>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" " </tbody>\n" " </table>\n" " </div>\n" " " #. module: sh_all_in_one_helpdesk #: model:mail.template,body_html:sh_all_in_one_helpdesk.sh_ticket_replay_template msgid "" "<div style=\"margin: 0px; padding: 0px;\">\n" "\n" " <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\">\n" " <tbody>\n" "\n" " <!-- HEADER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\">\n" " <span style=\"font-size:20px; color:white; font-weight: bold;\">\n" " <t t-out=\"object.name\"/>\n" " </span>\n" " </td>\n" " <td valign=\"middle\" align=\"right\">\n" " <img src=\"/logo.png?company={{object.company_id.id}}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" alt=\"{{object.company_id.name}}\"/>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- CONTENT -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" " <tbody>\n" " <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" " <p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n" " Dear,\n" " <t t-out=\"object.partner_id.name\"/>\n" "\n" " <br/>\n" " <br/>\n" " Your Ticket is working on we will contact you soon.\n" " <br/>\n" " <br/>\n" " <br/>\n" " <center>\n" " <t t-if=\"object.company_id.access_for_everyone\">\n" " <a t-attf-href=\"{{ object.get_portal_url() }}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">View Ticket</a>\n" " </t>\n" " <t t-else=\"\">\n" " <a t-attf-href=\"/my/tickets/{{ object.id }}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">View Ticket</a>\n" " </t>\n" " </center>\n" " <br/>\n" " <br/>\n" " </p>\n" " </td>\n" " </tbody>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- FOOTER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" "\n" " <t t-out=\"object.company_id.name\"/>\n" " <br/>\n" " <t t-out=\"object.company_id.phone or ''\"/>\n" " </td>\n" " <td valign=\"middle\" align=\"right\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" " <t t-if=\"object.company_id.email\">\n" " <a t-attf-href=\"mailto:${object.company_id.email}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.email\"/>\n" " </a>\n" " </t>\n" " <br/>\n" " <t t-if=\"object.company_id.website\">\n" " <a t-attf-href=\"{{object.company_id.website}}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.website\"/>\n" " </a>\n" " </t>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" " </tbody>\n" " </table>\n" " </div>\n" " " msgstr "" "<div style=\"margin: 0px; padding: 0px;\">\n" "\n" " <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\">\n" " <tbody>\n" "\n" " <!-- HEADER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\">\n" " <span style=\"font-size:20px; color:white; font-weight: bold;\">\n" " <t t-out=\"object.name\"/>\n" " </span>\n" " </td>\n" " <td valign=\"middle\" align=\"right\">\n" " <img src=\"/logo.png?company={{object.company_id.id}}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" alt=\"{{object.company_id.name}}\"/>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- CONTENT -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" " <tbody>\n" " <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" " <p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n" " Cher,\n" " <t t-out=\"object.partner_id.name\"/>\n" "\n" " <br/>\n" " <br/>\n" " Votre billet fonctionne sur nous vous contacterons bientôt.\n" " <br/>\n" " <br/>\n" " <br/>\n" " <center>\n" " <t t-if=\"object.company_id.access_for_everyone\">\n" " <a t-attf-href=\"{{ object.get_portal_url() }}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">Afficher le ticket</a>\n" " </t>\n" " <t t-else=\"\">\n" " <a t-attf-href=\"/my/tickets/{{ object.id }}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">Afficher le ticket</a>\n" " </t>\n" " </center>\n" " <br/>\n" " <br/>\n" " </p>\n" " </td>\n" " </tbody>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- FOOTER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" "\n" " <t t-out=\"object.company_id.name\"/>\n" " <br/>\n" " <t t-out=\"object.company_id.phone or ''\"/>\n" " </td>\n" " <td valign=\"middle\" align=\"right\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" " <t t-if=\"object.company_id.email\">\n" " <a t-attf-href=\"mailto:${object.company_id.email}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.email\"/>\n" " </a>\n" " </t>\n" " <br/>\n" " <t t-if=\"object.company_id.website\">\n" " <a t-attf-href=\"{{object.company_id.website}}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.website\"/>\n" " </a>\n" " </t>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" " </tbody>\n" " </table>\n" " </div>\n" " " #. module: sh_all_in_one_helpdesk #: model:mail.template,body_html:sh_all_in_one_helpdesk.sh_send_whatsapp_email_template msgid "" "<div style=\"margin: 0px; padding: 0px;\">\n" " <p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n" " <div style=\"list-style-type: none;\">\n" " Dear\n" " <t t-out=\"object.partner_id.name\"/>\n" " ,%0A%0A\n" " Here is the your Ticket *\n" " <t t-out=\"object.name\"/>\n" " *\n" " from\n" " <t t-out=\"object.company_id.name\"/>\n" " %0A%0A\n" " <t t-if=\"object.company_id.sh_ticket_product_detail\">\n" " <t t-if=\"object.product_ids\">\n" " <span style=\"list-style-type: none;\">\n" "\t\t\t\t\t\t\t\t *Following is your product details*.%0A%0A\n" "\t\t\t\t\t\t\t\t</span>\n" " %for line in object.product_ids:\n" " <t t-foreach=\"object.product_ids\" t-as=\"line\">\n" " <span class=\"badge badge-info\" style=\"list-style-type:none;\">\n" " <t t-out=\"line.name_get()[0][1]\"/>\n" " %0A%0A\n" " </span>\n" " </t>\n" " </t>\n" " </t>\n" " <br/>\n" " <t t-if=\"object.company_id.sh_pdf_in_message\">\n" " <span style=\"list-style-type: none;\">\n" " *Click here to download Ticket Document* %20 :\n" " <t t-out=\"object.sh_ticket_report_url\"/>\n" " %0A%0A\n" " </span>\n" " </t>\n" " <br/>\n" "\n" " <t t-if=\"object.company_id.sh_ticket_url_in_message\">\n" " <span style=\"list-style-type: none;\">\n" " *Click here to See Ticket History* %20 :\n" " <t t-out=\"object.portal_ticket_url_wp\"/>\n" " %0A%0A\n" " </span>\n" " </t>\n" " <br/>\n" " <t t-if=\"object.company_id.sh_signature and object.env.user.sign\">\n" " <span style=\"list-style-type: none;\">\n" " %20 *\n" " <t t-out=\"object.env.user.sign\"/>\n" " * %0A%0A\n" " </span>\n" " </t>\n" " </div>\n" " </p>\n" " </div>\n" " " msgstr "" "<div style=\"margin: 0px; padding: 0px;\">\n" " <p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n" " <div style=\"list-style-type: none;\">\n" " Cher\n" " <t t-out=\"object.partner_id.name\"/>\n" " ,%0A%0A\n" " Voici votre billet *\n" " <t t-out=\"object.name\"/>\n" " *\n" " de\n" " <t t-out=\"object.company_id.name\"/>\n" " %0A%0A\n" " <t t-if=\"object.company_id.sh_ticket_product_detail\">\n" " <t t-if=\"object.product_ids\">\n" " <span style=\"list-style-type: none;\">\n" "\t\t\t\t\t\t\t\t *Voici les détails de votre produit*.%0A%0A\n" "\t\t\t\t\t\t\t\t</span>\n" " %for line in object.product_ids:\n" " <t t-foreach=\"object.product_ids\" t-as=\"line\">\n" " <span class=\"badge badge-info\" style=\"list-style-type:none;\">\n" " <t t-out=\"line.name_get()[0][1]\"/>\n" " %0A%0A\n" " </span>\n" " </t>\n" " </t>\n" " </t>\n" " <br/>\n" " <t t-if=\"object.company_id.sh_pdf_in_message\">\n" " <span style=\"list-style-type: none;\">\n" " *Cliquez ici pour télécharger le document des billets* %20 :\n" " <t t-out=\"object.sh_ticket_report_url\"/>\n" " %0A%0A\n" " </span>\n" " </t>\n" " <br/>\n" "\n" " <t t-if=\"object.company_id.sh_ticket_url_in_message\">\n" " <span style=\"list-style-type: none;\">\n" " *Cliquez ici pour voir l'historique des billets* %20 :\n" " <t t-out=\"object.portal_ticket_url_wp\"/>\n" " %0A%0A\n" " </span>\n" " </t>\n" " <br/>\n" " <t t-if=\"object.company_id.sh_signature and object.env.user.sign\">\n" " <span style=\"list-style-type: none;\">\n" " %20 *\n" " <t t-out=\"object.env.user.sign\"/>\n" " * %0A%0A\n" " </span>\n" " </t>\n" " </div>\n" " </p>\n" " </div>\n" " " #. module: sh_all_in_one_helpdesk #: model:mail.template,body_html:sh_all_in_one_helpdesk.sh_ticket_user_allocation_template msgid "" "<div style=\"margin: 0px; padding: 0px;\">\n" " <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\">\n" " <tbody>\n" "\n" " <!-- HEADER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\">\n" " <span style=\"font-size:20px; color:white; font-weight: bold;\">\n" " <t t-esc=\"object.name\"/>\n" " </span>\n" " </td>\n" " <td valign=\"middle\" align=\"right\">\n" " <img src=\"/logo.png?company={{object.company_id.id}}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" alt=\"{{object.company_id.name}}\"/>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- CONTENT -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" " <tbody>\n" " <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" " <p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n" " We Have received new ticket from customer.\n" " <br/>\n" " <br/>\n" " Please take a follow-up as soon as possible.\n" " <br/>\n" " <br/>\n" " <br/>\n" " <center>\n" " <a t-attf-href=\"{{object.form_url}}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">View Ticket</a>\n" " </center>\n" " <br/>\n" " <br/>\n" " </p>\n" " </td>\n" " </tbody>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- FOOTER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" " <t t-out=\"object.company_id.name\"/>\n" " <br/>\n" " <t t-out=\"object.company_id.phone or ''\"/>\n" " </td>\n" " <td valign=\"middle\" align=\"right\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" "\n" " <t t-if=\"object.company_id.email\">\n" " <a t-attf-href=\"mailto:{{object.company_id.email}}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.email\"/>\n" " </a>\n" " </t>\n" "\n" " <br/>\n" " <t t-if=\"object.company_id.website\">\n" " <a t-attf-href=\"{{object.company_id.website}}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.website\"/>\n" " </a>\n" " </t>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" " </tbody>\n" " </table>\n" " </div>\n" " " msgstr "" "<div style=\"margin: 0px; padding: 0px;\">\n" " <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\">\n" " <tbody>\n" "\n" " <!-- HEADER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\">\n" " <span style=\"font-size:20px; color:white; font-weight: bold;\">\n" " <t t-esc=\"object.name\"/>\n" " </span>\n" " </td>\n" " <td valign=\"middle\" align=\"right\">\n" " <img src=\"/logo.png?company={{object.company_id.id}}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" alt=\"{{object.company_id.name}}\"/>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- CONTENT -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" " <tbody>\n" " <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" " <p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n" " Nous avons reçu un nouveau billet du client.\n" " <br/>\n" " <br/>\n" " Veuillez prendre un suivi dès que possible.\n" " <br/>\n" " <br/>\n" " <br/>\n" " <center>\n" " <a t-attf-href=\"{{object.form_url}}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">Afficher le ticket</a>\n" " </center>\n" " <br/>\n" " <br/>\n" " </p>\n" " </td>\n" " </tbody>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- FOOTER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" " <t t-out=\"object.company_id.name\"/>\n" " <br/>\n" " <t t-out=\"object.company_id.phone or ''\"/>\n" " </td>\n" " <td valign=\"middle\" align=\"right\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" "\n" " <t t-if=\"object.company_id.email\">\n" " <a t-attf-href=\"mailto:{{object.company_id.email}}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.email\"/>\n" " </a>\n" " </t>\n" "\n" " <br/>\n" " <t t-if=\"object.company_id.website\">\n" " <a t-attf-href=\"{{object.company_id.website}}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.website\"/>\n" " </a>\n" " </t>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" " </tbody>\n" " </table>\n" " </div>\n" " " #. module: sh_all_in_one_helpdesk #: model:mail.template,body_html:sh_all_in_one_helpdesk.sh_ticket_closed_template msgid "" "<div style=\"margin: 0px; padding: 0px;\">\n" " <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\">\n" " <tbody>\n" "\n" " <!-- HEADER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\">\n" " <span style=\"font-size:20px; color:white; font-weight: bold;\">\n" " <t t-out=\"object.name\"/>\n" " </span>\n" " </td>\n" " <td valign=\"middle\" align=\"right\">\n" " <img t-attf-src=\"/logo.png?company={{ object.company_id.id }}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" t-att-alt=\"object.company_id.name\"/>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- CONTENT -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" " <tbody>\n" " <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" " <p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n" " Dear\n" " <t t-out=\"object.partner_id.name\"/>\n" " ,\n" " <br/>\n" " <br/>\n" " Your Ticket is closed for now, if you want to Re-open your ticket please give your reply.\n" " <br/>\n" " <br/>\n" " We would like to get your feedback on the support.\n" " <br/>\n" " <br/>\n" " <br/>\n" " <center>\n" " <a t-attf-href=\"/ticket/feedback/{{object.id}}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">Give Feedback</a>\n" " <br/>\n" " <br/>\n" " <t t-if=\"object.company_id.access_for_everyone\">\n" " <a t-attf-href=\"{{ object.get_portal_url() }}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">View Ticket</a>\n" " </t>\n" " <t t-else=\"\">\n" " <a t-attf-href=\"/my/tickets/{{ object.id }}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">View Ticket</a>\n" " </t>\n" " </center>\n" " <br/>\n" " <br/>\n" " </p>\n" " </td>\n" " </tbody>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- FOOTER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" " <t t-out=\"object.company_id.name\"/>\n" " <br/>\n" " <t t-out=\"object.company_id.phone or ''\"/>\n" " </td>\n" " <td valign=\"middle\" align=\"right\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" " <t t-if=\"object.company_id.email\">\n" " <a href=\"mailto:${object.company_id.email}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.email\"/>\n" " </a>\n" " </t>\n" "\n" " <br/>\n" " <t t-if=\"object.company_id.website\">\n" " <a t-attf-href=\"{{object.company_id.website}}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.website\"/>\n" " </a>\n" " </t>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" " </tbody>\n" " </table>\n" " </div>\n" " " msgstr "" "<div style=\"margin: 0px; padding: 0px;\">\n" " <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\">\n" " <tbody>\n" "\n" " <!-- HEADER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\">\n" " <span style=\"font-size:20px; color:white; font-weight: bold;\">\n" " <t t-out=\"object.name\"/>\n" " </span>\n" " </td>\n" " <td valign=\"middle\" align=\"right\">\n" " <img t-attf-src=\"/logo.png?company={{ object.company_id.id }}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" t-att-alt=\"object.company_id.name\"/>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- CONTENT -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" " <tbody>\n" " <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" " <p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n" " Cher\n" " <t t-out=\"object.partner_id.name\"/>\n" " ,\n" " <br/>\n" " <br/>\n" " Votre billet est fermé pour le moment, si vous souhaitez rouvrir votre billet, veuillez donner votre réponse.\n" " <br/>\n" " <br/>\n" " Nous aimerions obtenir vos commentaires sur le support.\n" " <br/>\n" " <br/>\n" " <br/>\n" " <center>\n" " <a t-attf-href=\"/ticket/feedback/{{object.id}}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">Donner des commentaires</a>\n" " <br/>\n" " <br/>\n" " <t t-if=\"object.company_id.access_for_everyone\">\n" " <a t-attf-href=\"{{ object.get_portal_url() }}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">Afficher le ticket</a>\n" " </t>\n" " <t t-else=\"\">\n" " <a t-attf-href=\"/my/tickets/{{ object.id }}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">Afficher le ticket</a>\n" " </t>\n" " </center>\n" " <br/>\n" " <br/>\n" " </p>\n" " </td>\n" " </tbody>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- FOOTER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" " <t t-out=\"object.company_id.name\"/>\n" " <br/>\n" " <t t-out=\"object.company_id.phone or ''\"/>\n" " </td>\n" " <td valign=\"middle\" align=\"right\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" " <t t-if=\"object.company_id.email\">\n" " <a href=\"mailto:${object.company_id.email}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.email\"/>\n" " </a>\n" " </t>\n" "\n" " <br/>\n" " <t t-if=\"object.company_id.website\">\n" " <a t-attf-href=\"{{object.company_id.website}}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.website\"/>\n" " </a>\n" " </t>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" " </tbody>\n" " </table>\n" " </div>\n" " " #. module: sh_all_in_one_helpdesk #: model:mail.template,body_html:sh_all_in_one_helpdesk.sh_ticket_new_template msgid "" "<div style=\"margin: 0px; padding: 0px;\">\n" " <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\">\n" " <tbody>\n" " <!-- HEADER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\">\n" " <span style=\"font-size:20px; color:white; font-weight: bold;\">\n" " <!-- {{object.name}} -->\n" " <t t-out=\"object.name\"/>\n" " </span>\n" " </td>\n" "\n" " <td valign=\"middle\" align=\"right\">\n" " <img src=\"/logo.png?company={{ object.company_id.id }}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" alt=\"{{object.company_id.name}}\"/>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- CONTENT -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" " <tbody>\n" " <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" " <p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n" " Dear\n" " <t t-out=\"object.partner_id.name\"/>\n" " We received your request.\n" " <br/>\n" " <br/>\n" " Our Support Team will contact you as soon as possible.\n" " <br/>\n" " <br/>\n" " <br/>\n" " <center>\n" " <t t-if=\"object.company_id.access_for_everyone\">\n" " <a t-attf-href=\"{{ object.get_portal_url() }}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">View Ticket</a>\n" " </t>\n" " <t t-else=\"\">\n" " <a t-attf-href=\"/my/tickets/{{ object.id }}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">View Ticket</a>\n" " </t>\n" " </center>\n" " <br/>\n" " <br/>\n" " </p>\n" " </td>\n" " </tbody>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- FOOTER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" " <t t-out=\"object.company_id.name\"/>\n" " <br/>\n" " <t t-out=\"object.company_id.phone or ''\"/>\n" " </td>\n" " <td valign=\"middle\" align=\"right\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" " <t t-if=\"object.company_id.email\">\n" " <a t-attf-href=\"mailto:{{ object.company_id.email }}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.email\"/>\n" " </a>\n" " </t>\n" " <br/>\n" " <t t-if=\"object.company_id.website\">\n" " <a t-attf-href=\"{{ object.company_id.website }}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.website\"/>\n" " </a>\n" " </t>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" " </tbody>\n" " </table>\n" " </div>\n" " " msgstr "" "<div style=\"margin: 0px; padding: 0px;\">\n" " <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\">\n" " <tbody>\n" " <!-- HEADER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\">\n" " <span style=\"font-size:20px; color:white; font-weight: bold;\">\n" " <!-- {{object.name}} -->\n" " <t t-out=\"object.name\"/>\n" " </span>\n" " </td>\n" "\n" " <td valign=\"middle\" align=\"right\">\n" " <img src=\"/logo.png?company={{ object.company_id.id }}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" alt=\"{{object.company_id.name}}\"/>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- CONTENT -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" " <tbody>\n" " <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" " <p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n" " Cher\n" " <t t-out=\"object.partner_id.name\"/>\n" " Nous avons reçu votre demande.\n" " <br/>\n" " <br/>\n" " Notre équipe d'assistance vous contactera dès que possible.\n" " <br/>\n" " <br/>\n" " <br/>\n" " <center>\n" " <t t-if=\"object.company_id.access_for_everyone\">\n" " <a t-attf-href=\"{{ object.get_portal_url() }}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">Afficher le ticket</a>\n" " </t>\n" " <t t-else=\"\">\n" " <a t-attf-href=\"/my/tickets/{{ object.id }}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">Afficher le ticket</a>\n" " </t>\n" " </center>\n" " <br/>\n" " <br/>\n" " </p>\n" " </td>\n" " </tbody>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- FOOTER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" " <t t-out=\"object.company_id.name\"/>\n" " <br/>\n" " <t t-out=\"object.company_id.phone or ''\"/>\n" " </td>\n" " <td valign=\"middle\" align=\"right\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" " <t t-if=\"object.company_id.email\">\n" " <a t-attf-href=\"mailto:{{ object.company_id.email }}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.email\"/>\n" " </a>\n" " </t>\n" " <br/>\n" " <t t-if=\"object.company_id.website\">\n" " <a t-attf-href=\"{{ object.company_id.website }}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.website\"/>\n" " </a>\n" " </t>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" " </tbody>\n" " </table>\n" " </div>\n" " " #. module: sh_all_in_one_helpdesk #: model:mail.template,body_html:sh_all_in_one_helpdesk.sh_ticket_reopened_template msgid "" "<div style=\"margin: 0px; padding: 0px;\">\n" " <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\">\n" " <tbody>\n" " <!-- HEADER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\">\n" " <span style=\"font-size:20px; color:white; font-weight: bold;\">\n" " <t t-out=\"object.name\"/>\n" " </span>\n" " </td>\n" " <td valign=\"middle\" align=\"right\">\n" " <img src=\"/logo.png?company={{object.company_id.id}}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" alt=\"{{object.company_id.name}}\"/>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- CONTENT -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" " <tbody>\n" " <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" " <p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n" " Dear\n" " <t t-out=\"object.partner_id.name\"/>\n" " Your ticket is Re-opened,\n" " <br/>\n" " <br/>\n" " We will follow-up as soon as possible.\n" " <br/>\n" " <br/>\n" " <br/>\n" " <center>\n" " <t t-if=\"object.company_id.access_for_everyone\">\n" " <a t-attf-href=\"{{ object.get_portal_url() }}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">View Ticket</a>\n" " </t>\n" " <t t-else=\"\">\n" " <a t-attf-href=\"/my/tickets/{{ object.id }}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">View Ticket</a>\n" " </t>\n" " </center>\n" " <br/>\n" " <br/>\n" " </p>\n" " </td>\n" " </tbody>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- FOOTER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" " <t t-out=\"object.company_id.name\"/>\n" " <br/>\n" " <t t-out=\"object.company_id.phone or ''\"/>\n" " </td>\n" " <td valign=\"middle\" align=\"right\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" " <t t-if=\" object.company_id.email\">\n" " <a href=\"mailto:${object.company_id.email}\" style=\"text-decoration:none; color: white;\"/>\n" " <t t-out=\"object.company_id.email\"/>\n" " </t>\n" " <br/>\n" " <t t-if=\"object.company_id.website\"/>\n" " <a href=\"${object.company_id.website}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.website\"/>\n" " </a>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" " </tbody>\n" " </table>\n" " </div>\n" " " msgstr "" "<div style=\"margin: 0px; padding: 0px;\">\n" " <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\">\n" " <tbody>\n" " <!-- HEADER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\">\n" " <span style=\"font-size:20px; color:white; font-weight: bold;\">\n" " <t t-out=\"object.name\"/>\n" " </span>\n" " </td>\n" " <td valign=\"middle\" align=\"right\">\n" " <img src=\"/logo.png?company={{object.company_id.id}}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" alt=\"{{object.company_id.name}}\"/>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- CONTENT -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" " <tbody>\n" " <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" " <p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n" " Cher\n" " <t t-out=\"object.partner_id.name\"/>\n" " Votre billet est rouvert,\n" " <br/>\n" " <br/>\n" " Nous allons suivre dès que possible.\n" " <br/>\n" " <br/>\n" " <br/>\n" " <center>\n" " <t t-if=\"object.company_id.access_for_everyone\">\n" " <a t-attf-href=\"{{ object.get_portal_url() }}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">Afficher le ticket</a>\n" " </t>\n" " <t t-else=\"\">\n" " <a t-attf-href=\"/my/tickets/{{ object.id }}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">Afficher le ticket</a>\n" " </t>\n" " </center>\n" " <br/>\n" " <br/>\n" " </p>\n" " </td>\n" " </tbody>\n" " </table>\n" " </td>\n" " </tr>\n" "\n" " <!-- FOOTER -->\n" " <tr>\n" " <td align=\"center\" style=\"min-width: 590px;\">\n" " <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" " <tr>\n" " <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" " <t t-out=\"object.company_id.name\"/>\n" " <br/>\n" " <t t-out=\"object.company_id.phone or ''\"/>\n" " </td>\n" " <td valign=\"middle\" align=\"right\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" " <t t-if=\" object.company_id.email\">\n" " <a href=\"mailto:${object.company_id.email}\" style=\"text-decoration:none; color: white;\"/>\n" " <t t-out=\"object.company_id.email\"/>\n" " </t>\n" " <br/>\n" " <t t-if=\"object.company_id.website\"/>\n" " <a href=\"${object.company_id.website}\" style=\"text-decoration:none; color: white;\">\n" " <t t-out=\"object.company_id.website\"/>\n" " </a>\n" " </td>\n" " </tr>\n" " </table>\n" " </td>\n" " </tr>\n" " </tbody>\n" " </table>\n" " </div>\n" " " #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "<em class=\"font-weight-normal text-muted\">Category:</em>" msgstr "<em class=\"font-weight-normal text-muted\">Catégorie:</em>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "<em class=\"font-weight-normal text-muted\">Created By:</em>" msgstr "<em class=\"font-weight-normal text-muted\">Créé par:</em>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "<em class=\"font-weight-normal text-muted\">Customer:</em>" msgstr "<em class=\"font-weight-normal text-muted\">Client:</em>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "<em class=\"font-weight-normal text-muted\">Priority:</em>" msgstr "<em class=\"font-weight-normal text-muted\">Priorité:</em>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "<em class=\"font-weight-normal text-muted\">Reply Status:</em>" msgstr "<em class=\"font-weight-normal text-muted\">État de la réponse:</em>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "<em class=\"font-weight-normal text-muted\">Status:</em>" msgstr "<em class=\"font-weight-normal text-muted\">Statut:</em>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "<em class=\"font-weight-normal text-muted\">Sub Category:</em>" msgstr "<em class=\"font-weight-normal text-muted\">Sous-catégorie:</em>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "<em class=\"font-weight-normal text-muted\">Subject:</em>" msgstr "<em class=\"font-weight-normal text-muted\">Matière:</em>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "<em class=\"font-weight-normal text-muted\">Ticket Type:</em>" msgstr "<em class=\"font-weight-normal text-muted\">Type de billet:</em>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_home_menu_ticket msgid "<em>Ticket</em>" msgstr "<em>Ticket</em>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_ticket_page msgid "<i class=\"fa fa-comment\"/> Send message" msgstr "<i class=\"fa fa-comment\"/> Envoyer le message" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_ticket_page msgid "<i class=\"fa fa-download\"/> Download" msgstr "<i class=\"fa fa-download\"/> Télécharger" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "<i class=\"fa fa-plus\"/> Create New" msgstr "<i class=\"fa fa-plus\"/> Créer un nouveau" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.ticket_dashboard_tbl msgid "<span aria-hidden=\"true\">&times;</span>" msgstr "<span aria-hidden=\"true\">&times;</span>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_team_form_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_type_form_view msgid "<span class=\"o_stat_text\">Helpdesk SLA</span>" msgstr "<span class=\"o_stat_text\">Helpdesk sla</span>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_tickets_invoice_inherited_view_form msgid "<span class=\"o_stat_text\">Invoices</span>" msgstr "<span class=\"o_stat_text\">Facture</span>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_tickets_crm_inherited_view_form msgid "<span class=\"o_stat_text\">Leads</span>" msgstr "<span class=\"o_stat_text\">Pistes</span>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_tickets_crm_inherited_view_form msgid "<span class=\"o_stat_text\">Opportunities</span>" msgstr "<span class=\"o_stat_text\">Opportunités</span>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_tickets_po_inherited_view_form msgid "<span class=\"o_stat_text\">Purchases</span>" msgstr "<span class=\"o_stat_text\">Achats</span>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_sla_policies_form_view msgid "<span class=\"o_stat_text\">SLA Tickets</span>" msgstr "<span class=\"o_stat_text\">Billets SLA</span>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_tickets_so_inherited_view_form msgid "<span class=\"o_stat_text\">Sales</span>" msgstr "<span class=\"o_stat_text\">Ventes</span>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_po_inherited_view_form msgid "<span class=\"o_stat_text\">Ticket</span>" msgstr "<span class=\"o_stat_text\">Billet</span>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_crm_inherited_view_form #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_invoice_inherited_view_form #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_so_inherited_view_form msgid "<span class=\"o_stat_text\">Tickets</span>" msgstr "<span class=\"o_stat_text\">Des billets</span>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_time_inherit_kanban_view msgid "<span class=\"o_unfollow\">End</span>" msgstr "<span class=\"o_unfollow\">Fin</span>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_time_inherit_kanban_view msgid "<span class=\"o_unfollow\">Start</span>" msgstr "<span class=\"o_unfollow\">Commencer</span>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.ticket_dashboard_tbl msgid "<span>Stage :</span>" msgstr "<span>Organiser :</span>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_ticket_page msgid "<strong class=\"text-muted\">Your Contact</strong>" msgstr "<strong class=\"text-muted\">Ton contact</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_template msgid "<strong>Assigned User</strong>" msgstr "<strong>Utilisateur affecté</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_portal_content msgid "<strong>Cancelled By</strong>" msgstr "<strong>Annulé par</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_template msgid "<strong>Cancelled Date</strong>" msgstr "<strong>Date annulée</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_template msgid "<strong>Cancelled Reason</strong>" msgstr "<strong>Raison annulée</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_template msgid "<strong>Category</strong>" msgstr "<strong>Catégorie</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_template msgid "<strong>Closed By</strong>" msgstr "<strong>Fermé par</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_portal_content msgid "<strong>Closed Comment</strong>" msgstr "<strong>Commentaire fermé</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_template msgid "<strong>Closed Date</strong>" msgstr "<strong>Date close</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_template msgid "<strong>Create Date</strong>" msgstr "<strong>créer un rendez-vous</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_template msgid "<strong>Customer Comment</strong>" msgstr "<strong>Commentaire du client</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_template msgid "<strong>Customer Rating</strong>" msgstr "<strong>Évaluation du client</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_template msgid "<strong>Customer</strong>" msgstr "<strong>Client</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_portal_content msgid "<strong>Description</strong>" msgstr "<strong>La description</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_template msgid "<strong>Email</strong>" msgstr "<strong>E-mail</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_template msgid "<strong>Last Update Date</strong>" msgstr "<strong>Dernière date de mise à jour</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.ticket_dashboard_tbl msgid "" "<strong>Note:</strong>\n" " <br/>\n" " 1) Use *text* to make text bold.\n" " <br/>\n" " 2) Use _text_ to make text italic.\n" " <br/>\n" " 3) Use %0A after/before Text if you want to add blank line.\n" " <br/>\n" " 4) use %20 after/before any Text if you want to give space.\n" " <br/>\n" " 5) go to users => preferences to add signature." msgstr "" "<strong>Noter:</strong>\n" " <br/>\n" " 1) Utilisation *text* Pour rendre le texte audacieux.\n" " <br/>\n" " 2) Utilisation _text_ faire du texte italique.\n" " <br/>\n" " 3) Utilisation %0A After / avant le texte si vous souhaitez ajouter une ligne vierge.\n" " <br/>\n" " 4) utilisation %20 après / avant tout texte si vous voulez donner de l'espace.\n" " <br/>\n" " 5) aller aux utilisateurs => Préférences pour ajouter la signature." #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_template msgid "<strong>Person Name</strong>" msgstr "<strong>Nom d'une personne</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_template msgid "<strong>Priority</strong>" msgstr "<strong>Priorité</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_template msgid "<strong>Products</strong>" msgstr "<strong>Des produits</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_template msgid "<strong>Replied Date</strong>" msgstr "<strong>Date de réponse</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_portal_ticket_template msgid "<strong>Reply Status</strong>" msgstr "<strong>État de réponse</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_portal_content msgid "<strong>Status</strong>" msgstr "<strong>Statut</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_template msgid "<strong>Sub Category</strong>" msgstr "<strong>Sous-catégorie</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_template msgid "<strong>Team Head</strong>" msgstr "<strong>Chef d'équipe</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_template msgid "<strong>Team</strong>" msgstr "<strong>Équipe</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_portal_ticket_template msgid "<strong>Ticket Status</strong>" msgstr "<strong>Statut</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_template msgid "<strong>Ticket Subject Type</strong>" msgstr "<strong>Type d'objet de billets</strong>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_template msgid "<strong>Ticket Type</strong>" msgstr "<strong>Type de billet</strong>" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,help:sh_all_in_one_helpdesk.field_helpdesk_team__alias_defaults msgid "" "A Python dictionary that will be evaluated to provide default values when " "creating new records for this alias." msgstr "" "Un dictionnaire Python qui sera évalué pour fournir des valeurs par défaut lorsque " "Création de nouveaux enregistrements pour cet alias." #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__access_for_everyone msgid "Access For Everyone" msgstr "Accès pour tout le monde" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__report_token msgid "Access Token" msgstr "Jeton d'accès" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__access_warning msgid "Access warning" msgstr "Avertissement d'accès" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.ticket_dashboard_tbl msgid "Action" msgstr "Action" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__message_needaction msgid "Action Needed" msgstr "Action nécessaire" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__active msgid "Active" msgstr "Actif" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__activity_ids msgid "Activities" msgstr "Activités" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__activity_exception_decoration msgid "Activity Exception Decoration" msgstr "Décoration d'exception d'activité" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__activity_state msgid "Activity State" msgstr "État d'activité" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__activity_type_icon msgid "Activity Type Icon" msgstr "Icône de type d'activité" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__sh_helpdesk_ticket_mass_update_wizard__ticket_follower_update_type__add #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__sh_helpdesk_ticket_mass_update_wizard__ticket_update_type__add msgid "Add" msgstr "Ajouter" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_mass_update_wizard__check_add_remove msgid "Add/Remove" msgstr "Ajouter enlever" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_mass_update_wizard_form_view msgid "Add/Remove Follower" msgstr "Ajouter / supprimer un suiveur" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_team__alias_id msgid "Alias" msgstr "Alias" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_team__alias_contact msgid "Alias Contact Security" msgstr "Alias Contact Security" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_team__alias_name msgid "Alias Name" msgstr "Surnom" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_team__alias_domain msgid "Alias domain" msgstr "Domaine d'alias" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_team__alias_model_id msgid "Aliased Model" msgstr "Modèle aliasé" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/portal.py:0 #, python-format msgid "All" msgstr "Tout" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__ticket_allocated msgid "Allocated" msgstr "Alloué" #. module: sh_all_in_one_helpdesk #: model:ir.model,name:sh_all_in_one_helpdesk.model_account_analytic_line msgid "Analytic Line" msgstr "Ligne analytique" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_form_view msgid "Approve" msgstr "Approuver" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_search_view msgid "Archived" msgstr "Archivé" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_mass_update_wizard__check_assign_to_multiuser msgid "Assign Multi User" msgstr "Affecter le multi-utilisateur" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__sh_user_ids #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_mass_update_wizard__assign_to_multiuser #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_merge_ticket_wizard__sh_user_ids #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "Assign Multi Users" msgstr "Attribuer des multiples utilisateurs" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_mass_update_wizard__assign_to #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "Assign To" msgstr "Affecter à" #. module: sh_all_in_one_helpdesk #. openerp-web #: code:addons/sh_all_in_one_helpdesk/static/src/xml/ticket_dashboard_view.xml:0 #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.ticket_dashboard_tbl #, python-format msgid "Assign User" msgstr "Affecter l'utilisateur" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__sh_helpdesk_sla__sh_sla_target_type__assign_to msgid "Assigned To" msgstr "Assigné à" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__user_id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_merge_ticket_wizard__sh_user_id #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_search_view msgid "Assigned User" msgstr "Utilisateur affecté" #. module: sh_all_in_one_helpdesk #: model:ir.model,name:sh_all_in_one_helpdesk.model_ir_attachment msgid "Attachment" msgstr "Attachement" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__message_attachment_count msgid "Attachment Count" msgstr "Nombre de pièces jointes" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__attachment_ids #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_form_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "Attachments" msgstr "Attachements" #. module: sh_all_in_one_helpdesk #: model:ir.actions.server,name:sh_all_in_one_helpdesk.cron_helpdesk_ticket_close_ir_actions_server #: model:ir.cron,cron_name:sh_all_in_one_helpdesk.cron_helpdesk_ticket_close #: model:ir.cron,name:sh_all_in_one_helpdesk.cron_helpdesk_ticket_close msgid "Auto Close Helpdesk Ticket" msgstr "Ticket Auto Close Helpdesk" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__auto_close_ticket #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__auto_close_ticket msgid "Auto Close Ticket" msgstr "Billet de clôture automatique" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__sh_auto_add_customer_as_follower #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__sh_auto_add_customer_as_follower msgid "Auto add customer as follower when create ticket ?" msgstr "Ajouter automatiquement le client en tant que suiveur lors de la création d'un billet?" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_team_form_view msgid "Avatar" msgstr "Avatar" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_account_invoice_send__body_str #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_mail_compose_message__body_str msgid "Body" msgstr "Corps" #. module: sh_all_in_one_helpdesk #: model:res.groups,name:sh_all_in_one_helpdesk.sh_helpdesk_ticket_crm msgid "CRM Helpdesk Ticket" msgstr "Billet CRM Helpdesk" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_mass_update_wizard_form_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_merge_ticket_wizard_form_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_time_account_line_form_view msgid "Cancel" msgstr "Annuler" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__cancel_button_boolean msgid "Cancel Button" msgstr "Bouton d'annuler" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__cancel_reason msgid "Cancel Reason" msgstr "Annuler la raison" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__cancel_stage_boolean #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__cancel_stage_id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__cancel_stage_id msgid "Cancel Stage" msgstr "Annuler la scène" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_form_view msgid "Cancel Ticket" msgstr "Annuler le billet" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__sh_helpdesk_ticket_merge_ticket_wizard__sh_select_merge_type__cancel msgid "Cancel other Tickets" msgstr "Annuler d'autres billets" #. module: sh_all_in_one_helpdesk #. openerp-web #: code:addons/sh_all_in_one_helpdesk/static/src/js/helpdesk_ticket_kanban_examples.js:0 #: model:helpdesk.stages,name:sh_all_in_one_helpdesk.cancel_stage #, python-format msgid "Cancelled" msgstr "Annulé" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__cancel_by msgid "Cancelled By" msgstr "Annulé par" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__cancel_date msgid "Cancelled Date" msgstr "Date annulée" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_search_view msgid "Cancelled Tickets" msgstr "Billets annulés" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__category_id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__category #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__category #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_search_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets #, python-format msgid "Category" msgstr "Catégorie" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_category_view_form msgid "Category Name" msgstr "Nom de catégorie" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__category_bool msgid "Category Setting" msgstr "Réglage de la catégorie" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_mass_update_wizard__check_sh_display_multi_user msgid "Check Sh Display Multi User" msgstr "Vérifiez SH Affichage du multiples utilisateur" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.ticket_dashboard_tbl msgid "Close" msgstr "proche" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__close_date msgid "Close Date" msgstr "Date de clôture" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_form_view msgid "Close Ticket" msgstr "Ticket" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__sh_helpdesk_ticket_merge_ticket_wizard__sh_select_merge_type__close msgid "Close other Tickets" msgstr "Fermer d'autres billets" #. module: sh_all_in_one_helpdesk #. openerp-web #: code:addons/sh_all_in_one_helpdesk/static/src/js/helpdesk_ticket_kanban_examples.js:0 #: model:helpdesk.stages,name:sh_all_in_one_helpdesk.close_stage #, python-format msgid "Closed" msgstr "Fermé" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__close_by msgid "Closed By" msgstr "Fermé par" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_form_view msgid "Closed Comment" msgstr "Commentaire fermé" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__closed_stage_boolean #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__close_stage_id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__close_stage_id msgid "Closed Stage" msgstr "Scène fermée" #. module: sh_all_in_one_helpdesk #: model:mail.template,name:sh_all_in_one_helpdesk.sh_ticket_closed_template msgid "Closed Ticket: Send by email" msgstr "Ticket fermé: Envoyer par e-mail" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_priority__color msgid "Color" msgstr "Couleur" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_tags__color #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__color #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla_status__color msgid "Color Index" msgstr "Index des couleurs" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__comment #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_feedback_page msgid "Comment" msgstr "Commentaire" #. module: sh_all_in_one_helpdesk #: model:ir.model,name:sh_all_in_one_helpdesk.model_res_company msgid "Companies" msgstr "Entreprises" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__company_id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__company_id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla__company_id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_ticket_alarm__company_id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_ticket_time_account_line__company_id msgid "Company" msgstr "Compagnie" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_search_view msgid "Completed Tickets" msgstr "Billets terminés" #. module: sh_all_in_one_helpdesk #: model:ir.model,name:sh_all_in_one_helpdesk.model_res_config_settings msgid "Config Settings" msgstr "Paramètres de configuration" #. module: sh_all_in_one_helpdesk #: model:ir.ui.menu,name:sh_all_in_one_helpdesk.helpdesk_config_menu msgid "Configuration" msgstr "Configuration" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_team_form_view msgid "Configure a custom domain" msgstr "Configurer un domaine personnalisé" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_ticket_page msgid "Contact" msgstr "Contact" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_form_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_tree_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.ticket_dashboard_tbl msgid "Create Date" msgstr "créer un rendez-vous" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "Create Helpdesk Ticket" msgstr "Créer un ticket d'assistance" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_tickets_invoice_inherited_view_form msgid "Create Invoice" msgstr "Créer une facture" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_tickets_crm_inherited_view_form msgid "Create Lead" msgstr "Créer le plomb" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_tickets_crm_inherited_view_form msgid "Create Opportunity" msgstr "Créer une opportunité" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_tickets_po_inherited_view_form msgid "Create Purchase Order" msgstr "Créer un bon de commande" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_tickets_so_inherited_view_form msgid "Create Sale Order" msgstr "Créer une commande de vente" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "Create Support Request" msgstr "Créer une demande d'assistance" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_ticket_inherit_form_view msgid "Create Task" msgstr "Créer une tâche" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_crm_inherited_view_form #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_invoice_inherited_view_form #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_po_inherited_view_form #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_so_inherited_view_form msgid "Create Ticket" msgstr "Créer un billet" #. module: sh_all_in_one_helpdesk #: model_terms:ir.actions.act_window,help:sh_all_in_one_helpdesk.helpdesk_stages_action msgid "Create a New Stage" msgstr "Créer une nouvelle étape" #. module: sh_all_in_one_helpdesk #: model_terms:ir.actions.act_window,help:sh_all_in_one_helpdesk.helpdesk_subject_type_action msgid "Create a New Subject Type" msgstr "Créer un nouveau type de sujet" #. module: sh_all_in_one_helpdesk #: model_terms:ir.actions.act_window,help:sh_all_in_one_helpdesk.helpdesk_tags_action msgid "Create a New Tag" msgstr "Créer une nouvelle balise" #. module: sh_all_in_one_helpdesk #: model_terms:ir.actions.act_window,help:sh_all_in_one_helpdesk.helpdesk_team_action msgid "Create a New Team" msgstr "Créer une nouvelle équipe" #. module: sh_all_in_one_helpdesk #: model_terms:ir.actions.act_window,help:sh_all_in_one_helpdesk.helpdesk_ticket_action msgid "Create a New Ticket" msgstr "Créer un nouveau billet" #. module: sh_all_in_one_helpdesk #: model_terms:ir.actions.act_window,help:sh_all_in_one_helpdesk.helpdesk_ticket_type_action msgid "Create a New Ticket Type" msgstr "Créer un nouveau type de billette" #. module: sh_all_in_one_helpdesk #: model_terms:ir.actions.act_window,help:sh_all_in_one_helpdesk.helpdesk_category_action msgid "Create new category" msgstr "Créer une nouvelle catégorie" #. module: sh_all_in_one_helpdesk #: model_terms:ir.actions.act_window,help:sh_all_in_one_helpdesk.helpdesk_subcategory_action msgid "Create new sub category" msgstr "Créer une nouvelle sous-catégorie" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/portal.py:0 #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_search_view #, python-format msgid "Created By" msgstr "Créé par" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_category__create_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_priority__create_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_stages__create_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_sub_type__create_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_subcategory__create_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_tags__create_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_team__create_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__create_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket_type__create_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla__create_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla_status__create_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_mass_update_wizard__create_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_merge_ticket_wizard__create_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_stage_info__create_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_ticket_alarm__create_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_ticket_dashboard__create_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_ticket_time_account_line__create_uid msgid "Created by" msgstr "Créé par" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_category__create_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_priority__create_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_stages__create_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_sub_type__create_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_subcategory__create_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_tags__create_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_team__create_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__create_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket_type__create_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla__create_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla_status__create_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_mass_update_wizard__create_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_merge_ticket_wizard__create_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_stage_info__create_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_ticket_alarm__create_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_ticket_dashboard__create_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_ticket_time_account_line__create_date msgid "Created on" msgstr "Créé sur" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_search_view msgid "Creation Date" msgstr "Date de création" #. module: sh_all_in_one_helpdesk #. openerp-web #: code:addons/sh_all_in_one_helpdesk/static/src/xml/ticket_dashboard_view.xml:0 #, python-format msgid "Current Month" msgstr "Mois en cours" #. module: sh_all_in_one_helpdesk #. openerp-web #: code:addons/sh_all_in_one_helpdesk/static/src/xml/ticket_dashboard_view.xml:0 #, python-format msgid "Current Week" msgstr "Cette semaine" #. module: sh_all_in_one_helpdesk #. openerp-web #: code:addons/sh_all_in_one_helpdesk/static/src/xml/ticket_dashboard_view.xml:0 #, python-format msgid "Current Year" msgstr "Année actuelle" #. module: sh_all_in_one_helpdesk #. openerp-web #: code:addons/sh_all_in_one_helpdesk/static/src/xml/ticket_dashboard_view.xml:0 #, python-format msgid "Custom" msgstr "Personnalisé" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_team__alias_bounced_content msgid "Custom Bounced Message" msgstr "Message sur mesure" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/portal.py:0 #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_search_view #, python-format msgid "Customer" msgstr "Client" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__customer_comment msgid "Customer Comment" msgstr "Commentaire du client" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.ticket_dashboard_tbl msgid "Customer Name" msgstr "Nom du client" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,help:sh_all_in_one_helpdesk.field_helpdesk_ticket__access_url msgid "Customer Portal URL" msgstr "URL du portail client" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__priority_new #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__customer_rating #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__customer_rating #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_form_view msgid "Customer Rating" msgstr "Évaluation du client" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__helpdesk_ticket__state__customer_replied #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_form_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_kanban msgid "Customer Replied" msgstr "Client a répondu" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__sh_customer_replied_stage_id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__sh_customer_replied_stage_id msgid "Customer Replied Stage" msgstr "Étape du client a répondu" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__dashboard_filter #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__dashboard_filter msgid "Dashbaord Filter" msgstr "Filtre dashbaord" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__dashboard_tables #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__dashboard_tables msgid "Dashbaord Tables" msgstr "Tables dashbaord" #. module: sh_all_in_one_helpdesk #: model:ir.ui.menu,name:sh_all_in_one_helpdesk.helpdesk_dashboard_menu msgid "Dashboard" msgstr "Tableau de bord" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.ticket_dashboard_tbl msgid "Data not available." msgstr "Données non disponibles." #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_stage_info__date_in msgid "Date In" msgstr "Dater" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_stage_info__date_in_by msgid "Date In By" msgstr "Date de" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_stage_info__date_out msgid "Date Out" msgstr "Sortir avec" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_stage_info__date_out_by msgid "Date Out By" msgstr "Sortir de" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_stage_info__day_diff msgid "Day Diff" msgstr "Day Diff" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla__sh_days msgid "Days" msgstr "Journées" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__sh_default_user_id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__sh_default_user_id msgid "Default Assign User" msgstr "Utilisateur d'attribution par défaut" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__sh_default_description #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__sh_default_description msgid "Default Description In Timesheet ?" msgstr "Description par défaut dans la feuille de temps?" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__project_id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__project_id msgid "Default Project" msgstr "Projet par défaut" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__sh_default_team_id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__sh_default_team_id msgid "Default Team" msgstr "Équipe par défaut" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_team__alias_defaults msgid "Default Values" msgstr "Les valeurs par défaut" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__description #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_ticket_time_account_line__name #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_form_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_template #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "Description" msgstr "La description" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__sh_display_multi_user #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__sh_display_multi_user msgid "Display Multi Users ?" msgstr "Afficher plusieurs utilisateurs?" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_category__display_name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_priority__display_name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_stages__display_name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_sub_type__display_name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_subcategory__display_name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_tags__display_name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_team__display_name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__display_name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket_type__display_name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla__display_name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla_status__display_name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_mass_update_wizard__display_name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_merge_ticket_wizard__display_name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_stage_info__display_name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_ticket_alarm__display_name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_ticket_dashboard__display_name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_ticket_time_account_line__display_name msgid "Display Name" msgstr "Afficher un nom" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__sh_display_in_chatter #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__sh_display_in_chatter msgid "Display in Chatter Message?" msgstr "Afficher dans le message de bavardage?" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__sh_helpdesk_ticket_merge_ticket_wizard__sh_select_merge_type__do_nothing msgid "Do Nothing" msgstr "Ne fais rien" #. module: sh_all_in_one_helpdesk #. openerp-web #: code:addons/sh_all_in_one_helpdesk/static/src/js/helpdesk_ticket_kanban_examples.js:0 #: model:helpdesk.stages,name:sh_all_in_one_helpdesk.done_stage #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_mass_update_wizard_form_view #, python-format msgid "Done" msgstr "Fait" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__done_button_boolean msgid "Done Button" msgstr "Bouton terminé" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__done_stage_boolean msgid "Done Stage" msgstr "Étape faite" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__sh_helpdesk_ticket_merge_ticket_wizard__sh_select_merge_type__done msgid "Done other Tickets" msgstr "Fait d'autres billets" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_ticket_page msgid "Download" msgstr "Télécharger" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__new_stage_id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__new_stage_id msgid "Draft/New Stage" msgstr "Projet / nouvelle étape" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_ticket_time_account_line__duration msgid "Duration (HH:MM)" msgstr "Durée (HH:mm)" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__email #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__sh_ticket_alarm__type__email #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "Email" msgstr "E-mail" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_team_form_view msgid "Email Alias" msgstr "Email Alias" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_form_view msgid "Email Subject ...." msgstr "Sujet du courriel ...." #. module: sh_all_in_one_helpdesk #: model:ir.model,name:sh_all_in_one_helpdesk.model_mail_compose_message msgid "Email composition wizard" msgstr "Assistant de composition par e-mail" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_account_analytic_line__end_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_ticket_time_account_line__end_date msgid "End Date" msgstr "Date de fin" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_time_account_line_form_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_time_inherit_kanban_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_timesheet_view msgid "End Ticket" msgstr "Ticket final" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__end_time msgid "End Time" msgstr "Heure de fin" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.ticket_dashboard_tbl msgid "Enter Mobile No with conutry code" msgstr "Entrez le mobile no avec du code conury" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__helpdesk_ticket__priority_new__6 msgid "Excellent" msgstr "Excellent" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__sh_helpdesk_ticket_merge_ticket_wizard__sh_select_type__existing msgid "Existing" msgstr "Existant" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__helpdesk_ticket__sh_status__sla_failed #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__sh_helpdesk_sla_status__sh_status__sla_failed msgid "Failed" msgstr "Manqué" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_merge_ticket_wizard_form_view msgid "Fields" msgstr "Des champs" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__message_follower_ids #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_mass_update_wizard__followers msgid "Followers" msgstr "Suiveurs" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__message_partner_ids msgid "Followers (Partners)" msgstr "Abonnés (partenaires)" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,help:sh_all_in_one_helpdesk.field_helpdesk_ticket__activity_type_icon msgid "Font awesome icon e.g. fa-tasks" msgstr "Icône géniale de police, par exemple FA-TASS" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__form_url msgid "Form Url" msgstr "URL de la forme" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__sh_receive_email_seeing_ticket #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__sh_receive_email_seeing_ticket msgid "Get email when customer view ticket ?" msgstr "Recevoir un e-mail lorsque le client Affichez le billet?" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_search_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_view_helpdesk_stage_change_records_search msgid "Group By" msgstr "Par groupe" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_stages__sh_group_ids msgid "Groups" msgstr "Groupes" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__has_message msgid "Has Message" msgstr "A un message" #. module: sh_all_in_one_helpdesk #: model:ir.module.category,description:sh_all_in_one_helpdesk.module_helpdesk_category #: model:ir.module.category,name:sh_all_in_one_helpdesk.module_helpdesk_category #: model:ir.ui.menu,name:sh_all_in_one_helpdesk.helpdesk_main_menu #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_config_setting_view msgid "Helpdesk" msgstr "Bureau d'aide" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_config_setting_view msgid "Helpdesk Auto Add Followers Configuration" msgstr "Helpdesk Auto Ajouter une configuration d'abonnés" #. module: sh_all_in_one_helpdesk #: model:ir.actions.act_window,name:sh_all_in_one_helpdesk.helpdesk_category_action #: model:ir.ui.menu,name:sh_all_in_one_helpdesk.helpdesk_category_menu msgid "Helpdesk Categories" msgstr "Catégories d'assistance" #. module: sh_all_in_one_helpdesk #: model:ir.model,name:sh_all_in_one_helpdesk.model_helpdesk_category msgid "Helpdesk Category" msgstr "Catégorie d'assistance" #. module: sh_all_in_one_helpdesk #: model:ir.actions.act_window,name:sh_all_in_one_helpdesk.helpdesk_priority_action #: model:ir.ui.menu,name:sh_all_in_one_helpdesk.helpdesk_priority_menu msgid "Helpdesk Priorities" msgstr "Priorités d'assistance" #. module: sh_all_in_one_helpdesk #: model:ir.model,name:sh_all_in_one_helpdesk.model_helpdesk_priority msgid "Helpdesk Priority" msgstr "Priorité d'assistance" #. module: sh_all_in_one_helpdesk #: model:ir.actions.act_window,name:sh_all_in_one_helpdesk.helpdesk_ticket_sla_action #: model:ir.ui.menu,name:sh_all_in_one_helpdesk.menu_helpdesk_sla_analysis #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_sla_pivot msgid "Helpdesk SLA Analysis" msgstr "Analyse Helpdesk SLA" #. module: sh_all_in_one_helpdesk #: model:ir.actions.act_window,name:sh_all_in_one_helpdesk.sh_sla_policies_action #: model:ir.model,name:sh_all_in_one_helpdesk.model_sh_helpdesk_sla #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__sh_sla_policy_ids #: model:ir.ui.menu,name:sh_all_in_one_helpdesk.sh_menu_helpdesk_sla #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_sla_policies_form_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_sla_policies_tree_view msgid "Helpdesk SLA Policies" msgstr "Politiques Helpdesk SLA" #. module: sh_all_in_one_helpdesk #: model:res.groups,name:sh_all_in_one_helpdesk.group_helpdesk_sla_policy msgid "Helpdesk SLA Policy" msgstr "Politique d'assistance SLA" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__sh_sla_status_ids msgid "Helpdesk SLA Status" msgstr "Statut d'assistance SLA" #. module: sh_all_in_one_helpdesk #: model:ir.actions.act_window,name:sh_all_in_one_helpdesk.helpdesk_stages_action #: model:ir.model,name:sh_all_in_one_helpdesk.model_helpdesk_stages #: model:ir.ui.menu,name:sh_all_in_one_helpdesk.helpdesk_stages_menu msgid "Helpdesk Stages" msgstr "Étapes d'assistance" #. module: sh_all_in_one_helpdesk #: model:ir.actions.act_window,name:sh_all_in_one_helpdesk.helpdesk_subcategory_action #: model:ir.ui.menu,name:sh_all_in_one_helpdesk.helpdesk_subcategory_menu msgid "Helpdesk Sub Categories" msgstr "Sous-catégories de helpdesk" #. module: sh_all_in_one_helpdesk #: model:ir.model,name:sh_all_in_one_helpdesk.model_helpdesk_subcategory #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_subcategory_view_form #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_subcategory_view_tree msgid "Helpdesk SubCategory" msgstr "Sous-catégorie d'assistance" #. module: sh_all_in_one_helpdesk #: model:ir.actions.act_window,name:sh_all_in_one_helpdesk.helpdesk_subject_type_action #: model:ir.model,name:sh_all_in_one_helpdesk.model_helpdesk_sub_type msgid "Helpdesk Subject Type" msgstr "Type de sujet d'assistance" #. module: sh_all_in_one_helpdesk #: model:ir.ui.menu,name:sh_all_in_one_helpdesk.helpdesk_subject_type_menu msgid "Helpdesk Subject Types" msgstr "Types de sujets d'assistance" #. module: sh_all_in_one_helpdesk #: model:ir.actions.act_window,name:sh_all_in_one_helpdesk.helpdesk_tags_action #: model:ir.model,name:sh_all_in_one_helpdesk.model_helpdesk_tags #: model:ir.ui.menu,name:sh_all_in_one_helpdesk.helpdesk_tags_menu msgid "Helpdesk Tags" msgstr "Tags d'assistance" #. module: sh_all_in_one_helpdesk #: model:res.groups,name:sh_all_in_one_helpdesk.group_helpdesk_task msgid "Helpdesk Task" msgstr "Tâche d'assistance" #. module: sh_all_in_one_helpdesk #: model:ir.model,name:sh_all_in_one_helpdesk.model_sh_helpdesk_ticket_stage_info msgid "Helpdesk Task Information" msgstr "Informations de tâche d'assistance" #. module: sh_all_in_one_helpdesk #: model:ir.actions.act_window,name:sh_all_in_one_helpdesk.helpdesk_team_action #: model:ir.model,name:sh_all_in_one_helpdesk.model_helpdesk_team #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla__sh_team_id #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_team_form_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_team_tree_view msgid "Helpdesk Team" msgstr "Équipe d'assistance" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla__sh_ticket_type_id msgid "Helpdesk Team Type" msgstr "Type d'équipe d'assistance" #. module: sh_all_in_one_helpdesk #: model:ir.ui.menu,name:sh_all_in_one_helpdesk.helpdesk_team_menu msgid "Helpdesk Teams" msgstr "Équipes d'assistance" #. module: sh_all_in_one_helpdesk #: model:ir.actions.report,name:sh_all_in_one_helpdesk.action_portal_report_helpdesk_ticket #: model:ir.actions.report,name:sh_all_in_one_helpdesk.action_report_helpdesk_ticket #: model:ir.model,name:sh_all_in_one_helpdesk.model_helpdesk_ticket #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_account_analytic_line__ticket_id #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_crm_inherited_view_search #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_crm_lead_inherited_view_search #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_invoice_inherited_view_search #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_po_inherited_view_search #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_so_inherited_view_search msgid "Helpdesk Ticket" msgstr "Ticket d'assistance" #. module: sh_all_in_one_helpdesk #: model:ir.ui.menu,name:sh_all_in_one_helpdesk.sh_helpdesk_alarm_manu #: model:res.groups,name:sh_all_in_one_helpdesk.group_helpdesk_alarm msgid "Helpdesk Ticket Alarm" msgstr "Alarme de ticket d'assistance" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_config_setting_view msgid "Helpdesk Ticket Reminder Configuration" msgstr "Configuration de rappel de ticket d'assistance" #. module: sh_all_in_one_helpdesk #: model:ir.model,name:sh_all_in_one_helpdesk.model_sh_helpdesk_sla_status msgid "Helpdesk Ticket SLA Status" msgstr "Statut de ticket d'assistance SLA" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_search_view msgid "Helpdesk Ticket Search" msgstr "Recherche de billets d'assistance" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_config_setting_view msgid "Helpdesk Ticket Send Whatsapp Configuration" msgstr "Ticket d'assistance Envoyer la configuration de WhatsApp" #. module: sh_all_in_one_helpdesk #: model:res.groups,name:sh_all_in_one_helpdesk.group_helpdesk_timesheet msgid "Helpdesk Ticket Timesheet" msgstr "Ticket d'assistance" #. module: sh_all_in_one_helpdesk #: model:ir.actions.act_window,name:sh_all_in_one_helpdesk.helpdesk_ticket_type_action #: model:ir.model,name:sh_all_in_one_helpdesk.model_helpdesk_ticket_type msgid "Helpdesk Ticket Type" msgstr "Type de billet d'assistance" #. module: sh_all_in_one_helpdesk #: model:ir.ui.menu,name:sh_all_in_one_helpdesk.helpdesk_ticket_type_menu msgid "Helpdesk Ticket Types" msgstr "Types de billets d'assistance" #. module: sh_all_in_one_helpdesk #: model:ir.actions.act_window,name:sh_all_in_one_helpdesk.helpdesk_ticket_action msgid "Helpdesk Tickets" msgstr "Billets d'assistance" #. module: sh_all_in_one_helpdesk #: model:res.groups,name:sh_all_in_one_helpdesk.helpdesk_group_whatsapp msgid "Helpdesk Whatsapp Feature" msgstr "Fonctionnalité d'assistance WhatsApp" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_mass_update_wizard__helpdesks_ticket_ids msgid "Helpdesks Ticket" msgstr "Billet d'assistance" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__helpdesk_ticket__priority_new__4 msgid "High" msgstr "Haute" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_ticket_page msgid "History" msgstr "Histoire" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__sh_ticket_alarm__sh_reminder_unit__hour(s) msgid "Hour(s)" msgstr "Heures)" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla__sh_hours msgid "Hours" msgstr "Heures" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_category__id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_priority__id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_stages__id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_sub_type__id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_subcategory__id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_tags__id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_team__id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket_type__id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla__id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla_status__id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_mass_update_wizard__id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_merge_ticket_wizard__id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_stage_info__id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_ticket_alarm__id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_ticket_dashboard__id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_ticket_time_account_line__id msgid "ID" msgstr "IDENTIFIANT" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,help:sh_all_in_one_helpdesk.field_helpdesk_team__alias_parent_thread_id msgid "" "ID of the parent record holding the alias (example: project holding the task" " creation alias)" msgstr "" "ID de l'enregistrement parent détenant l'alias (exemple: Project tenant la tâche" " Alias de création)" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__activity_exception_icon msgid "Icon" msgstr "Icône" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,help:sh_all_in_one_helpdesk.field_helpdesk_ticket__activity_exception_icon msgid "Icon to indicate an exception activity." msgstr "Icône pour indiquer une activité d'exception." #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,help:sh_all_in_one_helpdesk.field_helpdesk_ticket__message_needaction #: model:ir.model.fields,help:sh_all_in_one_helpdesk.field_helpdesk_ticket__message_unread msgid "If checked, new messages require your attention." msgstr "S'il est vérifié, les nouveaux messages nécessitent votre attention." #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,help:sh_all_in_one_helpdesk.field_helpdesk_ticket__message_has_error #: model:ir.model.fields,help:sh_all_in_one_helpdesk.field_helpdesk_ticket__message_has_sms_error msgid "If checked, some messages have a delivery error." msgstr "S'il est vérifié, certains messages ont une erreur de livraison." #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,help:sh_all_in_one_helpdesk.field_helpdesk_team__alias_bounced_content msgid "" "If set, this content will automatically be sent out to unauthorized users " "instead of the default message." msgstr "" "S'il est défini, ce contenu sera automatiquement envoyé aux utilisateurs non autorisés " "au lieu du message par défaut." #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,help:sh_all_in_one_helpdesk.field_helpdesk_ticket__active msgid "" "If unchecked, it will allow you to hide the product without removing it." msgstr "" "S'il n'est pas contrôlé, il vous permettra de cacher le produit sans le retirer." #. module: sh_all_in_one_helpdesk #. openerp-web #: code:addons/sh_all_in_one_helpdesk/static/src/js/helpdesk_ticket_kanban_examples.js:0 #: model:helpdesk.stages,name:sh_all_in_one_helpdesk.in_progress_stage #, python-format msgid "In Progress" msgstr "En cours" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/main.py:0 #, python-format msgid "Invalid report type: %s" msgstr "Type de rapport non valide: %s" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__invoice_count #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_tickets_inherited_view_invoice_search msgid "Invoice" msgstr "Facture d'achat" #. module: sh_all_in_one_helpdesk #: model:res.groups,name:sh_all_in_one_helpdesk.sh_helpdesk_ticket_invoice msgid "Invoice Helpdesk Ticket" msgstr "Ticket de service de facture" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__sh_invoice_ids #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_tickets_invoice_inherited_view_form msgid "Invoices" msgstr "Facture" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_stages__is_cancel_button_visible msgid "Is Cancel Button Visible ?" msgstr "Le bouton d'annulation est-il visible?" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__message_is_follower msgid "Is Follower" msgstr "Est suiveur" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_stages__is_done_button_visible msgid "Is Resolved Button Visible ?" msgstr "Le bouton résolu est-il visible?" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_feedback_page msgid "" "It looks like you're feeling <span id=\"result\" " "onclick=\"updateValue(this)\">happy</span> today.." msgstr "" "On dirait que tu te sens <span id=\"result\" " "onclick=\"updateValue(this)\">heureux</span> aujourd'hui.." #. module: sh_all_in_one_helpdesk #: model:ir.model,name:sh_all_in_one_helpdesk.model_account_move msgid "Journal Entry" msgstr "Entrée sur le journal" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_category____last_update #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_priority____last_update #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_stages____last_update #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_sub_type____last_update #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_subcategory____last_update #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_tags____last_update #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_team____last_update #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket____last_update #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket_type____last_update #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla____last_update #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla_status____last_update #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_mass_update_wizard____last_update #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_merge_ticket_wizard____last_update #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_stage_info____last_update #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_ticket_alarm____last_update #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_ticket_dashboard____last_update #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_ticket_time_account_line____last_update msgid "Last Modified on" msgstr "Dernier modification sur" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_form_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_tree_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.ticket_dashboard_tbl msgid "Last Update Date" msgstr "Dernière date de mise à jour" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_category__write_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_priority__write_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_stages__write_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_sub_type__write_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_subcategory__write_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_tags__write_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_team__write_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__write_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket_type__write_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla__write_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla_status__write_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_mass_update_wizard__write_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_merge_ticket_wizard__write_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_stage_info__write_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_ticket_alarm__write_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_ticket_dashboard__write_uid #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_ticket_time_account_line__write_uid msgid "Last Updated by" msgstr "Dernière mise à jour par" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_category__write_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_priority__write_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_stages__write_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_sub_type__write_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_subcategory__write_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_tags__write_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_team__write_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__write_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket_type__write_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla__write_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla_status__write_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_mass_update_wizard__write_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_merge_ticket_wizard__write_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_stage_info__write_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_ticket_alarm__write_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_ticket_dashboard__write_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_ticket_time_account_line__write_date msgid "Last Updated on" msgstr "Dernière mise à jour le" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/portal.py:0 #, python-format msgid "Last month" msgstr "Le mois dernier" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/portal.py:0 #, python-format msgid "Last week" msgstr "La semaine dernière" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/portal.py:0 #, python-format msgid "Last year" msgstr "L'année dernière" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__lead_count msgid "Lead" msgstr "Conduire" #. module: sh_all_in_one_helpdesk #: model:ir.model,name:sh_all_in_one_helpdesk.model_crm_lead msgid "Lead/Opportunity" msgstr "Plomb/opportunité" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__sh_lead_ids #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_tickets_inherited_view_crm_search msgid "Leads/Opportunities" msgstr "Chefs/opportunités" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__helpdesk_ticket__priority_new__2 msgid "Low" msgstr "Bas" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_stages__mail_template_ids msgid "Mail Template" msgstr "Modèle de courrier" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__message_main_attachment_id msgid "Main Attachment" msgstr "Attachement principal" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__sh_configure_activate #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__sh_configure_activate msgid "Manage Products" msgstr "Gérer les produits" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_config_setting_view msgid "Manage Products Inside Helpdesk Ticket" msgstr "Gérer les produits à l'intérieur du billet d'assistance" #. module: sh_all_in_one_helpdesk #: model:res.groups,name:sh_all_in_one_helpdesk.group_allow_multi_action msgid "Mass Ticket Update" msgstr "Mise à jour des billets de masse" #. module: sh_all_in_one_helpdesk #: model:ir.actions.server,name:sh_all_in_one_helpdesk.model_helpdesk_ticket_multi_action msgid "Mass Update Ticket" msgstr "Billet de mise à jour de masse" #. module: sh_all_in_one_helpdesk #: model:ir.model,name:sh_all_in_one_helpdesk.model_sh_helpdesk_ticket_mass_update_wizard msgid "Mass Update Wizard" msgstr "Assistant de mise à jour de masse" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_merge_ticket_wizard_form_view msgid "Merge" msgstr "Fusionner" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_merge_ticket_wizard_form_view msgid "Merge Data" msgstr "Fusionner les données" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_merge_ticket_wizard__sh_merge_history msgid "Merge History" msgstr "Fusionner l'histoire" #. module: sh_all_in_one_helpdesk #: model:ir.actions.server,name:sh_all_in_one_helpdesk.model_sh_helpdesk_merge_ticket_action msgid "Merge Ticket" msgstr "Fusionner" #. module: sh_all_in_one_helpdesk #: model:ir.model,name:sh_all_in_one_helpdesk.model_sh_helpdesk_ticket_merge_ticket_wizard msgid "Merge Ticket Wizard" msgstr "Merger l'assistant de ticket" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__sh_merge_ticket_ids #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_merge_ticket_wizard_form_view msgid "Merge Tickets" msgstr "Fusionner les billets" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_merge_ticket_wizard__sh_select_merge_type msgid "Merge Type" msgstr "Type de fusion" #. module: sh_all_in_one_helpdesk #: model:ir.model,name:sh_all_in_one_helpdesk.model_mail_message #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.ticket_dashboard_tbl msgid "Message" msgstr "Message" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__message_has_error msgid "Message Delivery error" msgstr "Erreur de livraison de messages" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__message_ids msgid "Messages" msgstr "messages" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__sh_ticket_alarm__sh_reminder_unit__minute(s) msgid "Minute(s)" msgstr "Minute(s)" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla__sh_minutes msgid "Minutes" msgstr "Minutes" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__mobile_no msgid "Mobile" msgstr "Mobile" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.ticket_dashboard_tbl msgid "Mobile No" msgstr "Mobile non" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.ticket_dashboard_tbl msgid "Mobile Number" msgstr "Numéro de portable" #. module: sh_all_in_one_helpdesk #: model:ir.model,name:sh_all_in_one_helpdesk.model_ir_model_data msgid "Model Data" msgstr "Modèle de données" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_config_setting_view msgid "Multi Users in Ticket Configuration" msgstr "Multi utilisateurs dans la configuration des billets" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__sh_multiple_ticket_allowed #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__sh_multiple_ticket_allowed msgid "Multiple Ticket Allowed ?" msgstr "Ticket multiple autorisé?" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__my_activity_date_deadline msgid "My Activity Deadline" msgstr "Ma date limite d'activité" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_search_view msgid "My Ticket" msgstr "Mon billet" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_category__name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_priority__name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_stages__name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_sub_type__name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_tags__name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_team__name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket_type__name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla__name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_ticket_alarm__name #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_ticket_dashboard__name #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets #, python-format msgid "Name" msgstr "Nom" #. module: sh_all_in_one_helpdesk #. openerp-web #: code:addons/sh_all_in_one_helpdesk/models/helpdesk_ticket.py:0 #: code:addons/sh_all_in_one_helpdesk/static/src/js/helpdesk_ticket_kanban_examples.js:0 #: model:helpdesk.stages,name:sh_all_in_one_helpdesk.new_stage #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__sh_helpdesk_ticket_merge_ticket_wizard__sh_select_type__new #, python-format msgid "New" msgstr "Nouveau" #. module: sh_all_in_one_helpdesk #: model:mail.template,name:sh_all_in_one_helpdesk.sh_ticket_new_template msgid "New Ticket: Send by email" msgstr "Nouveau billet: envoyer par e-mail" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/portal.py:0 #, python-format msgid "Newest" msgstr "Plus récent" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__activity_calendar_event_id msgid "Next Activity Calendar Event" msgstr "Prochain événement du calendrier d'activité" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__activity_date_deadline msgid "Next Activity Deadline" msgstr "Date limite d'activité suivante" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__activity_summary msgid "Next Activity Summary" msgstr "Résumé de l'activité suivante" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__activity_type_id msgid "Next Activity Type" msgstr "Type d'activité suivante" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_stages__sh_next_stage msgid "Next Stage" msgstr "Étape suivante" #. module: sh_all_in_one_helpdesk #: model_terms:ir.actions.act_window,help:sh_all_in_one_helpdesk.helpdesk_priority_action msgid "No Helpdesk Tickets priorities found" msgstr "Aucune priorité de billets d'assistance trouvée" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/models/helpdesk_ticket.py:0 #: code:addons/sh_all_in_one_helpdesk/models/helpdesk_ticket.py:0 #, python-format msgid "No Subject" msgstr "Pas de sujet" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__close_days #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__close_days msgid "No of Days" msgstr "Pas de jours" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__helpdesk_ticket__priority_new__3 msgid "Normal" msgstr "Normal" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__message_needaction_counter msgid "Number of Actions" msgstr "Nombre d'actions" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__message_has_error_counter msgid "Number of errors" msgstr "Nombre d'erreurs" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,help:sh_all_in_one_helpdesk.field_helpdesk_ticket__message_needaction_counter msgid "Number of messages which requires an action" msgstr "Nombre de messages qui nécessitent une action" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,help:sh_all_in_one_helpdesk.field_helpdesk_ticket__message_has_error_counter msgid "Number of messages with delivery error" msgstr "Nombre de messages avec erreur de livraison" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,help:sh_all_in_one_helpdesk.field_helpdesk_ticket__message_unread_counter msgid "Number of unread messages" msgstr "Nombre de messages non lus" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__open_boolean msgid "Open Ticket" msgstr "Ticket ouvert" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__opportunity_count msgid "Opportunity" msgstr "Occasion" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,help:sh_all_in_one_helpdesk.field_helpdesk_team__alias_force_thread_id msgid "" "Optional ID of a thread (record) to which all incoming messages will be " "attached, even if they did not reply to it. If set, this will disable the " "creation of new records completely." msgstr "" "ID facultatif d'un thread (enregistrement) auquel tous les messages entrants seront " "Attaché, même s'ils n'y ont pas répondu. Si c'est défini, cela désactivera le " "Création de nouveaux enregistrements complètement." #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__sale_order_count msgid "Order" msgstr "Ordre" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_form_view msgid "Other Information" msgstr "les autres informations" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_team__alias_user_id msgid "Owner" msgstr "Propriétaire" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_subcategory__parent_category_id msgid "Parent Category" msgstr "Catégorie Parentale" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_team__alias_parent_model_id msgid "Parent Model" msgstr "Modèle parent" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_team__alias_parent_thread_id msgid "Parent Record Thread ID" msgstr "ID de fil d'enregistrement des parents" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,help:sh_all_in_one_helpdesk.field_helpdesk_team__alias_parent_model_id msgid "" "Parent model holding the alias. The model holding the alias reference is not" " necessarily the model given by alias_model_id (example: project " "(parent_model) and task (model))" msgstr "" "Modèle parent tenant l'alias. Le modèle tenant la référence d'alias n'est pas" " nécessairement le modèle donné par alias_model_id (exemple: projet " "(parent_model) et tâche (modèle))" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__helpdesk_ticket__sh_status__sh_partially_passed #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__sh_helpdesk_sla_status__sh_status__sh_partially_passed msgid "Partially Passed" msgstr "Partiellement passé" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__partner_id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_merge_ticket_wizard__sh_partner_id #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.ticket_dashboard_tbl msgid "Partner" msgstr "Partenaire" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/models/helpdesk_ticket.py:0 #, python-format msgid "Partner Mobile Number Not Exist !" msgstr "Le numéro de mobile partenaire n'existe pas!" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/models/helpdesk_ticket.py:0 #, python-format msgid "Partner Must be same !!" msgstr "Le partenaire doit être le même !!" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "Partner:" msgstr "Partenaire:" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__helpdesk_ticket__sh_status__sla_passed #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__sh_helpdesk_sla_status__sh_status__sla_passed msgid "Passed" msgstr "Passé" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__person_name msgid "Person Name" msgstr "Nom d'une personne" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,help:sh_all_in_one_helpdesk.field_helpdesk_team__alias_contact msgid "" "Policy to post a message on the document using the mailgateway.\n" "- everyone: everyone can post\n" "- partners: only authenticated partners\n" "- followers: only followers of the related document or members of following channels\n" msgstr "" "Politique pour publier un message sur le document à l'aide du Mailgateway.\n" "- Tout le monde: tout le monde peut publier\n" "- Partners: Seuls les partenaires authentifiés\n" "- Followers: Seuls les adeptes du document connexe ou des membres des canaux suivants\n" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__sh_ticket_alarm__type__popup msgid "Popup" msgstr "Apparaitre" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_users__sh_portal_user msgid "Portal" msgstr "Portail" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_users__sh_portal_user_access msgid "Portal Access" msgstr "Accès au portail" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__access_url msgid "Portal Access URL" msgstr "URL d'accès au portail" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__sh_file_size #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__sh_file_size msgid "Portal Attachment Size(KB)" msgstr "Taille de l'attachement du portail (KB)" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__res_users__sh_portal_user_access__leader msgid "Portal Leader" msgstr "Chef de portail" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__res_users__sh_portal_user_access__manager msgid "Portal Manager" msgstr "Chef de portail" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__res_users__sh_portal_user_access__user msgid "Portal Support User" msgstr "Utilisateur de support de portail" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__portal_ticket_url_wp msgid "Portal Ticket Url Wp" msgstr "URL du billet de portail WP" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__access_for_everyone msgid "Portal View Ticket with Access Token" msgstr "Billet de vue de portail avec jeton d'accès" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_form_view msgid "Preview" msgstr "Aperçu" #. module: sh_all_in_one_helpdesk #. openerp-web #: code:addons/sh_all_in_one_helpdesk/static/src/xml/ticket_dashboard_view.xml:0 #, python-format msgid "Previous Month" msgstr "Le mois précédent" #. module: sh_all_in_one_helpdesk #. openerp-web #: code:addons/sh_all_in_one_helpdesk/static/src/xml/ticket_dashboard_view.xml:0 #, python-format msgid "Previous Week" msgstr "La semaine précédente" #. module: sh_all_in_one_helpdesk #. openerp-web #: code:addons/sh_all_in_one_helpdesk/static/src/xml/ticket_dashboard_view.xml:0 #, python-format msgid "Previous Year" msgstr "Année précédente" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__priority #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_merge_ticket_wizard__sh_priority #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_search_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets #, python-format msgid "Priority" msgstr "Priorité" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__product_ids msgid "Products" msgstr "Des produits" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_ticket_time_account_line__project_id msgid "Project" msgstr "Projet" #. module: sh_all_in_one_helpdesk #: model:res.groups,name:sh_all_in_one_helpdesk.sh_helpdesk_ticket_po msgid "Purchase Helpdesk Ticket" msgstr "Acheter un billet d'aide" #. module: sh_all_in_one_helpdesk #: model:ir.model,name:sh_all_in_one_helpdesk.model_purchase_order #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__purchase_order_count #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_tickets_inherited_view_po_search msgid "Purchase Order" msgstr "Bon de commande" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__sh_purchase_order_ids #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_tickets_po_inherited_view_form msgid "Purchase Orders" msgstr "Acheter en ligne" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_template msgid "Rating" msgstr "Évaluation" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__rating_bool msgid "Rating Setting" msgstr "Réglage de la notation" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_template msgid "Rating: #{o.priority_new} on 3" msgstr "Note: #{o.priority_new} sur 3" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_portal_content msgid "Rating: #{ticket.priority_new} on 3" msgstr "Note: #{ticket.priority_new} sur 3" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_form_view msgid "Re-Open Ticket" msgstr "Billet de réouverture" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__reopen_stage_id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__reopen_stage_id msgid "Re-Opened Stage" msgstr "Étape rouverte" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_sla_policies_form_view msgid "Reach In" msgstr "Atteindre" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla__sh_stage_id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla_status__sh_sla_stage_id msgid "Reach Stage" msgstr "Atteindre le stade" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__sh_helpdesk_sla__sh_sla_target_type__reaching_stage msgid "Reaching Stage" msgstr "Atteindre le stade" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__duration msgid "Real Duration" msgstr "Durée réelle" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_team__alias_force_thread_id msgid "Record Thread ID" msgstr "Enregistrer l'ID de fil" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_ticket_alarm__sh_remind_before msgid "Reminder Before" msgstr "Rappel avant" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/models/helpdesk_alarm.py:0 #, python-format msgid "Reminder Before can't set less than 1 Hour." msgstr "Rappel avant ne peut pas régler moins de 1 heure." #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/models/helpdesk_alarm.py:0 #, python-format msgid "Reminder Before can't set less than 300 Seconds." msgstr "Rappel avant ne peut pas définir moins de 300 secondes." #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/models/helpdesk_alarm.py:0 #, python-format msgid "Reminder Before can't set less than 5 Minutes." msgstr "Le rappel avant ne peut pas régler moins de 5 minutes." #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__sh_due_date msgid "Reminder Due Date" msgstr "Date d'échéance du rappel" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_ticket_alarm__sh_reminder_unit msgid "Reminder Unit" msgstr "Unité de rappel" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__sh_helpdesk_ticket_mass_update_wizard__ticket_follower_update_type__remove msgid "Remove" msgstr "Retirer" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__sh_helpdesk_ticket_merge_ticket_wizard__sh_select_merge_type__remove msgid "Remove other Tickets" msgstr "Supprimer d'autres billets" #. module: sh_all_in_one_helpdesk #. openerp-web #: code:addons/sh_all_in_one_helpdesk/static/src/js/helpdesk_ticket_kanban_examples.js:0 #: model:helpdesk.stages,name:sh_all_in_one_helpdesk.reopen_stage #, python-format msgid "Reopened" msgstr "Rouvert" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__reopen_stage_boolean msgid "Reopened Stage" msgstr "Étape rouverte" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__sh_helpdesk_ticket_mass_update_wizard__ticket_update_type__replace msgid "Replace" msgstr "Remplacer" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__replied_date msgid "Replied Date" msgstr "Date de réponse" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__state msgid "Replied Status" msgstr "Statut de réponse" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_form_view msgid "Reply" msgstr "Réponse" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/portal.py:0 #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_search_view #, python-format msgid "Reply Status" msgstr "État de réponse" #. module: sh_all_in_one_helpdesk #: model:ir.ui.menu,name:sh_all_in_one_helpdesk.helpdesk_reporting_menu msgid "Reporting" msgstr "Déclaration" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__done_stage_id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__done_stage_id msgid "Resolved Stage" msgstr "Étape résolue" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_form_view msgid "Resolved Ticket" msgstr "Billet résolu" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__activity_user_id msgid "Responsible User" msgstr "Utilisateur responsable" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_time_inherit_search_view msgid "Running Ticket" msgstr "Billet de course" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__sh_sla_deadline #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla_status__sh_deadline msgid "SLA Deadline" msgstr "Date limite de SLA" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla_status__sh_done_sla_date msgid "SLA Done Date" msgstr "SLA FAIT DATE" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_search_view msgid "SLA Failed" msgstr "SLA a échoué" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_search_view msgid "SLA Partially Passed" msgstr "SLA est partiellement passé" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_search_view msgid "SLA Passed" msgstr "SLA est passé" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_sla_policies_form_view msgid "SLA Target" msgstr "Cible SLA" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla__sh_sla_target_type msgid "SLA Target Type" msgstr "Type de cible SLA" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__sh_days_to_late msgid "SLA late duration" msgstr "SLA tardive" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__sh_days_to_reach msgid "SLA reached duration" msgstr "SLA a atteint la durée" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__message_has_sms_error msgid "SMS Delivery error" msgstr "Erreur de livraison SMS" #. module: sh_all_in_one_helpdesk #: model:res.groups,name:sh_all_in_one_helpdesk.sh_helpdesk_ticket_so msgid "Sale Helpdesk Ticket" msgstr "Billet de vente d'aide" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_tickets_inherited_view_so_search msgid "Sale Order" msgstr "Commande de vente" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__sh_sale_order_ids #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_tickets_so_inherited_view_form msgid "Sale Orders" msgstr "Commandes de vente" #. module: sh_all_in_one_helpdesk #: model:ir.model,name:sh_all_in_one_helpdesk.model_sale_order msgid "Sales Order" msgstr "Commande client" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/portal.py:0 #, python-format msgid "Search in All" msgstr "Rechercher en tout" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__sh_ticket_alarm__sh_reminder_unit__second(s) msgid "Second(s)" msgstr "Deuxième (s)" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__access_token msgid "Security Token" msgstr "Jeton de sécurité" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "Select Assign User" msgstr "Sélectionnez Affecter l'utilisateur" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "Select Category" msgstr "Choisir une catégorie" #. module: sh_all_in_one_helpdesk #. openerp-web #: code:addons/sh_all_in_one_helpdesk/static/src/xml/ticket_dashboard_view.xml:0 #, python-format msgid "Select Date" msgstr "Sélectionner une date" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "Select Multi Users" msgstr "Sélectionner des multiples utilisateurs" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.ticket_dashboard_tbl msgid "Select Partner" msgstr "Partenaire sélectionné" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "Select Priority" msgstr "Sélectionner la priorité" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "Select Sub Category" msgstr "Sélectionnez la sous-catégorie" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "Select Subject" msgstr "Sélectionner le sujet" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "Select Team" msgstr "Choisis une équipe" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_merge_ticket_wizard__sh_existing_ticket msgid "Select Ticket" msgstr "Sélectionner le billet" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.ticket_dashboard_tbl msgid "Send" msgstr "Envoyer" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_form_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_mail_compose_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.ticket_dashboard_tbl msgid "Send By Whatsapp" msgstr "Envoyer par WhatsApp" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__sh_pdf_in_message #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__sh_pdf_in_message msgid "Send Report URL in Message?" msgstr "Envoyer l'URL du rapport dans le message?" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_config_setting_view msgid "Send Report Url in Message" msgstr "Envoyer l'URL du rapport dans le message" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__sh_ticket_url_in_message #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__sh_ticket_url_in_message msgid "Send Ticket URL in Message?" msgstr "Envoyer une URL de billet dans le message?" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_config_setting_view msgid "Send Ticket Url in Message" msgstr "Envoyer une URL de billet dans le message" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_category__sequence #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_priority__sequence #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_stages__sequence #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_subcategory__sequence msgid "Sequence" msgstr "Séquence" #. module: sh_all_in_one_helpdesk #: model:ir.actions.act_window,name:sh_all_in_one_helpdesk.action_helpdesk_configuration #: model:ir.ui.menu,name:sh_all_in_one_helpdesk.menu_config_helpdesk msgid "Settings" msgstr "Réglages" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__sh_display_multi_user msgid "Sh Display Multi User" msgstr "Sh affichage multiples" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__sh_display_product msgid "Sh Display Product" msgstr "Produit d'affichage SH" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__sh_merge_ticket_count msgid "Sh Merge Ticket Count" msgstr "Le nombre de billets de fusion" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla_status__sh_sla_id msgid "Sh Sla" msgstr "Sh sla" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__sh_status_boolean msgid "Sh Status Boolean" msgstr "SH Statut Boolean" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__sh_ticket_report_url msgid "Sh Ticket Report Url" msgstr "URL du rapport de billets SH" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_config_setting_view msgid "Show Message in Chatter" msgstr "Afficher le message dans les bavardages" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_config_setting_view msgid "Show Signature" msgstr "Montrer la signature" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_config_setting_view msgid "Show Ticket Product details in message" msgstr "Afficher les détails du produit des billets dans le message" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_auth_totp_device__sign #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_users__sign #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_users_apikeys__sign msgid "Signature" msgstr "Signature" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__sh_signature #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__sh_signature msgid "Signature?" msgstr "Signature?" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_team__sla_count #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket_type__sla_count msgid "Sla Count" msgstr "Comptage de SLA" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla__sla_ticket_count msgid "Sla Ticket Count" msgstr "Nombre de billets SLA" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/main.py:0 #, python-format msgid "Sorry, you are not allowed to access this document." msgstr "Désolé, vous n'êtes pas autorisé à accéder à ce document." #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__helpdesk_ticket__state__staff_replied #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_form_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_kanban msgid "Staff Replied" msgstr "Le personnel a répondu" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__sh_staff_replied_stage_id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__sh_staff_replied_stage_id msgid "Staff Replied Stage" msgstr "Stage a répondu au personnel" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__stage_id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_mass_update_wizard__helpdesk_stages #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_stages_form_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_stages_tree_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_search_view msgid "Stage" msgstr "Organiser" #. module: sh_all_in_one_helpdesk #: model:ir.actions.act_window,name:sh_all_in_one_helpdesk.sh_helpdesk_stage_change_analysis_action #: model:ir.ui.menu,name:sh_all_in_one_helpdesk.menu_helpdesk_stage_change_analysis #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_view_helpdesk_stage_change_records_search #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_view_stage_change_records_pivot msgid "Stage Change Analysis" msgstr "Analyse du changement de scène" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.view_helpdesk_ticket_inherit msgid "Stage Change History" msgstr "L'histoire du changement de scène" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__helpdesk_stage_history_line msgid "Stage History Line" msgstr "Ligne d'histoire de la scène" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_stage_info__stage_name #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_view_helpdesk_stage_change_records_search msgid "Stage Name" msgstr "Nom de scène" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_view_helpdesk_stage_change_records_search msgid "Stage Task" msgstr "Tâche" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__sh_customer_replied #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__sh_customer_replied msgid "Stage change when customer replied ?" msgstr "Changement de scène lorsque le client a répondu?" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__sh_staff_replied #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__sh_staff_replied msgid "Stage change when staff replied ?" msgstr "Changement de scène lorsque le personnel a répondu?" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_stage_info__stage_task_id msgid "Stage task" msgstr "Tâche" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_account_analytic_line__start_date #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_ticket_time_account_line__start_date msgid "Start Date" msgstr "Date de début" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_time_inherit_kanban_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_timesheet_view msgid "Start Ticket" msgstr "Démarrer le billet" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__start_time msgid "Start Time" msgstr "Heure de début" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__sh_status #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla_status__sh_status #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets #, python-format msgid "Status" msgstr "Statut" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,help:sh_all_in_one_helpdesk.field_helpdesk_ticket__activity_state msgid "" "Status based on activities\n" "Overdue: Due date is already passed\n" "Today: Activity date is today\n" "Planned: Future activities." msgstr "" "Statut basé sur les activités\n" "En retard: la date d'échéance est déjà adoptée\n" "Aujourd'hui: la date d'activité est aujourd'hui\n" "Planifié: activités futures." #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__sub_category_id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__sub_category #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__sub_category #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_search_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets #, python-format msgid "Sub Category" msgstr "Sous-catégorie" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_subcategory__name msgid "Sub Category Name" msgstr "Nom de la sous-catégorie" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__sub_category_bool msgid "Sub Category Setting" msgstr "Paramètre de sous-catégorie" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_subcategory_view_form msgid "SubCategory Name" msgstr "Nom de la sous-catégorie" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__email_subject #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_merge_ticket_wizard__sh_subject_id #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_search_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets #, python-format msgid "Subject" msgstr "Matière" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_subject_type_form_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_subject_type_tree_view msgid "Subject Type" msgstr "Type de sujet" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_feedback_page msgid "Submit Feedback" msgstr "Soumettre des commentaires" #. module: sh_all_in_one_helpdesk #: model:res.groups,name:sh_all_in_one_helpdesk.helpdesk_group_manager msgid "Support Manager" msgstr "Gestionnaire d'assistance" #. module: sh_all_in_one_helpdesk #: model:res.groups,name:sh_all_in_one_helpdesk.helpdesk_group_user msgid "Support User" msgstr "Soutenir l'utilisateur" #. module: sh_all_in_one_helpdesk #: model:ir.model.constraint,message:sh_all_in_one_helpdesk.constraint_helpdesk_tags_name_uniq msgid "Tag name already exists!" msgstr "Le nom de balise existe déjà!" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__tag_ids #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_merge_ticket_wizard__sh_helpdesk_tags #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_tags_form_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_tags_tree_view msgid "Tags" msgstr "Mots clés" #. module: sh_all_in_one_helpdesk #: model:ir.model,name:sh_all_in_one_helpdesk.model_project_task #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__task_ids msgid "Task" msgstr "Tâche" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__task_count #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_ticket_inherit_form_view msgid "Tasks" msgstr "Tâches" #. module: sh_all_in_one_helpdesk #. openerp-web #: code:addons/sh_all_in_one_helpdesk/static/src/xml/ticket_dashboard_view.xml:0 #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__team_id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_merge_ticket_wizard__sh_team_id #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_search_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets #, python-format msgid "Team" msgstr "Équipe" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_team__team_head #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__team_head #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_merge_ticket_wizard__sh_team_head_id #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_search_view msgid "Team Head" msgstr "Chef d'équipe" #. module: sh_all_in_one_helpdesk #. openerp-web #: code:addons/sh_all_in_one_helpdesk/static/src/xml/ticket_dashboard_view.xml:0 #: model:res.groups,name:sh_all_in_one_helpdesk.helpdesk_group_team_leader #, python-format msgid "Team Leader" msgstr "Chef d'équipe" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_team__team_members #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_team_form_view msgid "Team Members" msgstr "Membres de l'équipe" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.ticket_feedback_thank_you msgid "Thank you for your valuable feedback to us." msgstr "Merci pour vos précieux commentaires pour nous." #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.ticket_feedback_thank_you msgid "Thanks!" msgstr "Merci!" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,help:sh_all_in_one_helpdesk.field_helpdesk_team__alias_id msgid "" "The email address associated with this channel. New emails received will " "automatically create new tickets assigned to the team." msgstr "" "L'adresse e-mail associée à ce canal. Les nouveaux e-mails reçus " "Créez automatiquement de nouveaux billets attribués à l'équipe." #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,help:sh_all_in_one_helpdesk.field_helpdesk_team__alias_model_id msgid "" "The model (Odoo Document Kind) to which this alias corresponds. Any incoming" " email that does not reply to an existing record will cause the creation of " "a new record of this model (e.g. a Project Task)" msgstr "" "Le modèle (type de document ODO) auquel cet alias correspond. Tout entrant" " un e-mail qui ne répond pas à un dossier existant entraînera la création de " "Un nouvel enregistrement de ce modèle (par exemple une tâche de projet)" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,help:sh_all_in_one_helpdesk.field_helpdesk_team__alias_name msgid "" "The name of the email alias, e.g. 'jobs' if you want to catch emails for " "<jobs@example.odoo.com>" msgstr "" "Le nom de l'e-mail Alias, par ex. «Emplois» si vous souhaitez attraper des e-mails pour " "<jobs@example.odoo.com>" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,help:sh_all_in_one_helpdesk.field_helpdesk_team__alias_user_id msgid "" "The owner of records created upon receiving emails on this alias. If this " "field is not set the system will attempt to find the right owner based on " "the sender (From) address, or will use the Administrator account if no " "system user is found for that address." msgstr "" "Le propriétaire des dossiers créés lors de la réception d'e-mails sur cet alias. Si cela " "le champ n'est pas défini le système tentera de trouver le bon propriétaire en fonction " "l'adresse de l'expéditeur (depuis), ou utilisera le compte administrateur si non " "L'utilisateur du système est trouvé pour cette adresse." #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "There are currently no tickets for your account." msgstr "Il n'y a actuellement pas de billets pour votre compte." #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/portal.py:0 #, python-format msgid "This Quarter" msgstr "Ce trimestre" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/main.py:0 #, python-format msgid "This document does not exist." msgstr "Ce document n'existe pas." #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/portal.py:0 #, python-format msgid "This month" msgstr "Ce mois-ci" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/portal.py:0 #, python-format msgid "This week" msgstr "Cette semaine" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/portal.py:0 #, python-format msgid "This year" msgstr "Cette année" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_account_bank_statement_line__ticket_count #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_account_move__ticket_count #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_account_payment__ticket_count #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_crm_lead__ticket_count #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_project_task__sh_ticket_ids #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_purchase_order__purchase_ticket_count #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sale_order__sale_ticket_count #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_sla_status__sh_ticket_id #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_form_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_search_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_tree_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets msgid "Ticket" msgstr "Billet" #. module: sh_all_in_one_helpdesk #: model:ir.actions.act_window,name:sh_all_in_one_helpdesk.sh_helpdesk_alarm_action msgid "Ticket Alarm" msgstr "Alarme de billette" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__allocation_mail_template_id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__allocation_mail_template_id msgid "Ticket Allocation To User Mail Template" msgstr "Allocation de billets au modèle de courrier utilisateur" #. module: sh_all_in_one_helpdesk #: model:mail.template,name:sh_all_in_one_helpdesk.sh_ticket_user_allocation_template msgid "Ticket Allocation to assign user: Send by email" msgstr "Allocation de billets pour attribuer l'utilisateur: envoyer par e-mail" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_form_view msgid "Ticket Cancelled Information" msgstr "Informations sur billet annulées" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_form_view msgid "Ticket Closed Information" msgstr "Informations fermées sur billet" #. module: sh_all_in_one_helpdesk #: model:ir.actions.client,name:sh_all_in_one_helpdesk.sh_action_ticket_dashboard #: model:ir.model,name:sh_all_in_one_helpdesk.model_ticket_dashboard msgid "Ticket Dashboard" msgstr "Tableau de bord" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_config_setting_view msgid "Ticket Dashboard Settings" msgstr "Paramètres du tableau de bord des billets" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__ticket_from_portal msgid "Ticket From Portal" msgstr "Billet depuis le portail" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__ticket_from_website msgid "Ticket From Website" msgstr "Billet depuis le site Web" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_config_setting_view msgid "Ticket Mail Template Settings" msgstr "Paramètres du modèle de messagerie de billets" #. module: sh_all_in_one_helpdesk #: model:ir.actions.act_window,name:sh_all_in_one_helpdesk.sh_helpdesk_ticket_mass_update_wizard_action_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_mass_update_wizard_form_view msgid "Ticket Mass Update" msgstr "Mise à jour de la masse des billets" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.ticket_dashboard_tbl msgid "Ticket No" msgstr "Billet non" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__sh_ticket_product_detail #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__sh_ticket_product_detail msgid "Ticket Product details in Message?" msgstr "Détails du produit de billets dans le message?" #. module: sh_all_in_one_helpdesk #: model:ir.actions.server,name:sh_all_in_one_helpdesk.cron_ticket_reminder_ir_actions_server #: model:ir.cron,cron_name:sh_all_in_one_helpdesk.cron_ticket_reminder #: model:ir.cron,name:sh_all_in_one_helpdesk.cron_ticket_reminder #: model:ir.model,name:sh_all_in_one_helpdesk.model_sh_ticket_alarm #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_merge_ticket_wizard__sh_ticket_alarm_ids #: model:mail.template,name:sh_all_in_one_helpdesk.sh_ticket_reminder_mail_template msgid "Ticket Reminder" msgstr "Rappel" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/models/helpdesk_alarm.py:0 #, python-format msgid "Ticket Reminder ()" msgstr "Rappel de billets ()" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__sh_display_ticket_reminder #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__sh_display_ticket_reminder msgid "Ticket Reminder ?" msgstr "Rappel de billets?" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__sh_ticket_alarm_ids msgid "Ticket Reminders" msgstr "Rappels de billets" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_company__reply_mail_template_id #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_res_config_settings__reply_mail_template_id msgid "Ticket Reply Mail Template" msgstr "Modèle de messagerie de réponse de billette" #. module: sh_all_in_one_helpdesk #: model:mail.template,name:sh_all_in_one_helpdesk.sh_ticket_replay_template msgid "Ticket Reply: Send by email" msgstr "Réponse du billet: envoyer par e-mail" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__ticket_running msgid "Ticket Running" msgstr "Ticket" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_config_setting_view msgid "Ticket Settings" msgstr "Paramètres des billets" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_config_setting_view msgid "Ticket Stage Settings" msgstr "Paramètres de stade de ticket" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__subject_id msgid "Ticket Subject Type" msgstr "Type d'objet de billets" #. module: sh_all_in_one_helpdesk #: model:ir.model,name:sh_all_in_one_helpdesk.model_ticket_time_account_line msgid "Ticket Time Account Line" msgstr "Ligne de compte Time Time" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_timesheet_config_setting_view msgid "Ticket Timesheet Configuration" msgstr "Configuration de la feuille de ticket" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__ticket_type #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_merge_ticket_wizard__ticket_type #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_search_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_type_form_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_type_tree_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets #, python-format msgid "Ticket Type" msgstr "Type de billet" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_mass_update_wizard__ticket_follower_update_type msgid "Ticket Type Update" msgstr "Mise à jour du type de billet" #. module: sh_all_in_one_helpdesk #: model:mail.template,name:sh_all_in_one_helpdesk.sh_send_whatsapp_email_template msgid "Ticket Whatsapp: Send by email" msgstr "Ticket WhatsApp: Envoyer par e-mail" #. module: sh_all_in_one_helpdesk #: model:mail.template,name:sh_all_in_one_helpdesk.sh_ticket_cancelled_template msgid "Ticket is Cancelled: Send by email" msgstr "Le billet est annulé: Envoyer par e-mail" #. module: sh_all_in_one_helpdesk #: model:mail.template,name:sh_all_in_one_helpdesk.sh_ticket_reopened_template msgid "Ticket is Re-Opened: Send by email" msgstr "Le billet est rouvert: Envoyer par e-mail" #. module: sh_all_in_one_helpdesk #: model:mail.template,name:sh_all_in_one_helpdesk.sh_ticket_done_template msgid "Ticket is Resolved: Send by email" msgstr "Le billet est résolu: envoyer par e-mail" #. module: sh_all_in_one_helpdesk #: model:mail.template,subject:sh_all_in_one_helpdesk.sh_ticket_replay_template msgid "" "Ticket reply from {{object.company_id.name}} (Ref {{object.name or 'n/a'}})" msgstr "" "Réponse de billet de {{object.company_id.name}} (Référence {{object.name or 'n/a'}})" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/controllers/portal.py:0 #, python-format msgid "Ticket viewed by customer %s" msgstr "Billet visualisé par le client %s" #. module: sh_all_in_one_helpdesk #. openerp-web #: code:addons/sh_all_in_one_helpdesk/static/src/js/helpdesk_ticket_dasboard.js:0 #: code:addons/sh_all_in_one_helpdesk/static/src/js/helpdesk_ticket_dasboard.js:0 #: code:addons/sh_all_in_one_helpdesk/static/src/js/ticket_dashboard.js:0 #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_account_bank_statement_line__sh_ticket_ids #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_account_move__sh_ticket_ids #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_account_payment__sh_ticket_ids #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_crm_lead__sh_ticket_ids #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_project_task__ticket_count #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_purchase_order__sh_purchase_ticket_ids #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sale_order__sh_sale_ticket_ids #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_merge_ticket_wizard__sh_helpdesk_ticket_ids #: model:ir.ui.menu,name:sh_all_in_one_helpdesk.helpdesk_tickets_menu #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_calendar #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_graph #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_pivot #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_home_menu_ticket #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_home_ticket #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.portal_my_tickets #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_merge_ticket_wizard_form_view #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_task_form_view #, python-format msgid "Tickets" msgstr "Des billets" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_stage_info__time_diff msgid "Time Diff" msgstr "Time Diff" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__timehseet_ids #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_timesheet_view msgid "Timesheets" msgstr "Feuilles de temps" #. module: sh_all_in_one_helpdesk #. openerp-web #: code:addons/sh_all_in_one_helpdesk/controllers/portal.py:0 #: code:addons/sh_all_in_one_helpdesk/static/src/xml/ticket_dashboard_view.xml:0 #, python-format msgid "Today" msgstr "Aujourd'hui" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__total_time msgid "Total Time" msgstr "Temps total" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_stage_info__total_time_diff msgid "Total Time Diff" msgstr "Temps total Diff" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_merge_ticket_wizard__sh_select_type #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_ticket_alarm__type msgid "Type" msgstr "Taper" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,help:sh_all_in_one_helpdesk.field_helpdesk_ticket__activity_exception_decoration msgid "Type of the exception activity on record." msgstr "Type de l'activité d'exception enregistrée." #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__message_unread msgid "Unread Messages" msgstr "Messages non lus" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__message_unread_counter msgid "Unread Messages Counter" msgstr "Counter des messages non lus" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_search_view msgid "Upcoming SLA Failed" msgstr "Le prochain SLA a échoué" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_mass_update_wizard_form_view msgid "Update Assign To" msgstr "Mettre à jour l'attribution de" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_mass_update_wizard_form_view msgid "Update Assign To Multiuser" msgstr "Mise à jour Assign à Multigeser" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_ticket_mass_update_wizard_form_view msgid "Update Stage" msgstr "Étape de mise à jour" #. module: sh_all_in_one_helpdesk #: model:ir.model,name:sh_all_in_one_helpdesk.model_res_users msgid "Users" msgstr "Utilisateurs" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__helpdesk_ticket__priority_new__5 msgid "Very High" msgstr "Très haut" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields.selection,name:sh_all_in_one_helpdesk.selection__helpdesk_ticket__priority_new__1 msgid "Very Low" msgstr "Très lent" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_ticket__website_message_ids msgid "Website Messages" msgstr "Messages du site Web" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,help:sh_all_in_one_helpdesk.field_helpdesk_ticket__website_message_ids msgid "Website communication history" msgstr "Historique de communication du site Web" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_account_invoice_send__is_wp #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_mail_compose_message__is_wp msgid "Whatsapp ?" msgstr "WhatsApp?" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_helpdesk_team__sh_resource_calendar_id msgid "Working Schedule" msgstr "Plan de travail" #. module: sh_all_in_one_helpdesk #. openerp-web #: code:addons/sh_all_in_one_helpdesk/static/src/xml/ticket_dashboard_view.xml:0 #, python-format msgid "Yesterday" msgstr "Hier" #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/models/helpdesk_ticket.py:0 #, python-format msgid "You have not access to edit this support request." msgstr "Vous n'avez pas accès à la modification de cette demande d'assistance." #. module: sh_all_in_one_helpdesk #: code:addons/sh_all_in_one_helpdesk/models/helpdesk_ticket.py:0 #, python-format msgid "You should select minium two ticket for merge !!" msgstr "Vous devez sélectionner Minium Two Ticket pour Merge !!" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.helpdesk_ticket_feedback_page msgid "Your Feedback" msgstr "Vos réactions" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_sla_policies_form_view msgid "days<br/>" msgstr "jours<br/>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_sla_policies_form_view msgid "hours<br/>" msgstr "heures<br/>" #. module: sh_all_in_one_helpdesk #: model_terms:ir.ui.view,arch_db:sh_all_in_one_helpdesk.sh_helpdesk_sla_policies_form_view msgid "minutes<br/>" msgstr "Minutes<br/>" #. module: sh_all_in_one_helpdesk #: model:ir.model,name:sh_all_in_one_helpdesk.model_res_users_apikeys msgid "res.users.apikeys" msgstr "res.users.apikeys" #. module: sh_all_in_one_helpdesk #: model:ir.model.fields,field_description:sh_all_in_one_helpdesk.field_sh_helpdesk_ticket_merge_ticket_wizard__sh_check_multi_user msgid "sh_check_multi_user" msgstr "sh_check_multi_user" #. module: sh_all_in_one_helpdesk #: model:mail.template,subject:sh_all_in_one_helpdesk.sh_ticket_user_allocation_template msgid "" "{{ (object.company_id.name) }} Ticket is assign to user (Ref {{ (object.name" " or 'n/a') }}" msgstr "" "{{ (object.company_id.name) }} Le billet est affecté à l'utilisateur (Référence {{ (object.name" " or 'n/a') }}" #. module: sh_all_in_one_helpdesk #: model:mail.template,subject:sh_all_in_one_helpdesk.sh_send_whatsapp_email_template msgid "{{object.company_id.name}} (Ref {{object.name or 'n/a' }})" msgstr "{{object.company_id.name}} (Référence {{object.name or 'n/a' }})" #. module: sh_all_in_one_helpdesk #: model:mail.template,subject:sh_all_in_one_helpdesk.sh_ticket_reminder_mail_template msgid "" "{{object.company_id.name}} Ticket Reminder (Ref {{object.name or 'n/a' }})" msgstr "" "{{object.company_id.name}} Rappel (Référence {{object.name or 'n/a' }})" #. module: sh_all_in_one_helpdesk #: model:mail.template,subject:sh_all_in_one_helpdesk.sh_ticket_new_template msgid "" "{{object.company_id.name}} Your Ticket is generated (Ref {{object.name or " "'n/a' }})" msgstr "" "{{object.company_id.name}} Votre billet est généré (Référence {{object.name or " "'n/a' }})" #. module: sh_all_in_one_helpdesk #: model:mail.template,subject:sh_all_in_one_helpdesk.sh_ticket_cancelled_template msgid "" "{{object.company_id.name}} Your ticket is cancelled (Ref {{object.name or " "'n/a'}})" msgstr "" "{{object.company_id.name}} Votre billet est annulé (Référence {{object.name or " "'n/a'}})" #. module: sh_all_in_one_helpdesk #: model:mail.template,subject:sh_all_in_one_helpdesk.sh_ticket_closed_template msgid "" "{{object.company_id.name}} Your ticket is closed (Ref {{object.name or 'n/a'" " }})" msgstr "" "{{object.company_id.name}} Votre billet est fermé (Référence {{object.name or 'n/a'" " }})" #. module: sh_all_in_one_helpdesk #: model:mail.template,subject:sh_all_in_one_helpdesk.sh_ticket_reopened_template msgid "" "{{object.company_id.name}} Your ticket is re-opened (Ref {{object.name or " "'n/a' }})" msgstr "" "{{object.company_id.name}} Votre billet est rouvert (Référence {{object.name or " "'n/a' }})" #. module: sh_all_in_one_helpdesk #: model:mail.template,subject:sh_all_in_one_helpdesk.sh_ticket_done_template msgid "" "{{object.company_id.name}} Your ticket is resolved (Ref {{object.name or " "'n/a'}})" msgstr "" "{{object.company_id.name}} Votre billet est résolu (Référence {{object.name or " "'n/a'}})"