se retira codigo de tickets sin evaluar

helpdesk_morsa/controllers/portal.py

@@ -50,37 +50,39 @@ class PortalHelpdeskMorsa(PortalHelpdesk):
     @http.route(['/unvaluated/tickets'],type='http',auth="none",website=True,csrf=False)
     def verify_unvaluated_tikets(self,**kw):
         try:
-            partner_id = False
-            if kw.get('partner_id') and kw.get('partner_id') != '':
-                partner_id = request.env['res.partner'].sudo().search([('id','=',int(kw.get('partner_id')))],limit=1)
-            elif kw.get('portal_email') and kw.get('portal_email') != '':
-                partner_id = request.env['res.partner'].sudo().search([('email','=',kw.get('portal_email'))],limit=1)
-            
-            if partner_id:
-                
-                unvalued_tickets = request.env['helpdesk.ticket'].sudo().search([
-                        ('partner_id','=',partner_id.id),
-                        ('team_id','=',request.env.ref('helpdesk_morsa.techinnical_support').id),
-                        ('stage_id','=',request.env.ref('sh_all_in_one_helpdesk.close_stage').id),
-                        ('priority_new','=',False)])
-                    
-
-                if len(unvalued_tickets) >= 10:
-                    unvalued = []
-                    for t in unvalued_tickets:
-                        unvalued.append({'t_id': t.id, 't_name' : t.name})
-
-                    return json.dumps({
-                        "resp":"Error",
-                        "message":"Tienes demasiados tickets sin evaluar, favor de evaluarlos",
-                        "unvalued":unvalued
-                    })
-                else:
             return json.dumps({"resp":"Success","message":"","unvalued":[]})
-            else:
-                return json.dumps({"resp":"Error","message":"Favor de agregar un contacto valido"})
+            #partner_id = False
+            #if kw.get('partner_id') and kw.get('partner_id') != '':
+            #    partner_id = request.env['res.partner'].sudo().search([('id','=',int(kw.get('partner_id')))],limit=1)
+            #elif kw.get('portal_email') and kw.get('portal_email') != '':
+            #    partner_id = request.env['res.partner'].sudo().search([('email','=',kw.get('portal_email'))],limit=1)
+            
+            #if partner_id:
+                
+            #    unvalued_tickets = request.env['helpdesk.ticket'].sudo().search([
+            #            ('partner_id','=',partner_id.id),
+            #            ('team_id','=',request.env.ref('helpdesk_morsa.techinnical_support').id),
+            #            ('stage_id','=',request.env.ref('sh_all_in_one_helpdesk.close_stage').id),
+            #            ('priority_new','=',False)])
+                
+            #    if len(unvalued_tickets) >= 10:
+            #        unvalued = []
+            #        for t in unvalued_tickets:
+            #            unvalued.append({'t_id': t.id, 't_name' : t.name})
+
+            #        return json.dumps({
+            #            "resp":"Error",
+            #            "message":"Tienes demasiados tickets sin evaluar, favor de evaluarlos",
+            #            "unvalued":unvalued
+            #        })
+            #    else:
+                    
+            #else:
+            #    return json.dumps({"resp":"Error","message":"Favor de agregar un contacto valido"})
         except Exception as e:
-            return json.dumps({"resp":"Error","message":str(e),"unvalued":[]})
+            return json.dumps({"resp":"Success","message":"","unvalued":[]})
+        
+
 
     @http.route(['/cerrar-ticket'], type='http',auth="user",website=True)
     def portal_ticket_closed(self,**kw):