se retiro la restricción de tickets sin valorar, y se agrego la restricción de…

se retiro la restricción de tickets sin valorar, y se agrego la restricción de la creación de adjuntos vacios

helpdesk_maintenance/controllers/portal.py

@@ -349,13 +349,6 @@ class PortalCustomerMaintenence(CustomerPortal):
                 if not partner_id:
                     return json.dumps({"resp":"Error","message":"Colaborador no encontrado, favor de verificar que haya agregado uno"}) 
                 if partner_id:
-                    unvalued_tickets = len(
-                        request.env['helpdesk.ticket'].sudo().search([
-                            ('stage_id','=',request.env.ref('sh_all_in_one_helpdesk.done_stage').id),
-                            ('priority_new','=',False)])
-                        )
-                    if unvalued_tickets >= 3:
-                        return json.dumps({"resp":"Error","message":"Tienes demasiados tickets sin evaluar, favor de evaluarlos"})
                     ticket_dic = {
                         'partner_id': partner_id.id,
                         'ticket_from_portal': True
@@ -415,11 +408,12 @@ class PortalCustomerMaintenence(CustomerPortal):
                     ticket_id = request.env['helpdesk.ticket'].sudo().create(ticket_dic)
 
                     if 'portal_file' in request.params:
+                        if kw.get('portal_file'):
                             attached_files = request.httprequest.files.getlist('portal_file')
-                       
                             attachment_ids = []
                             for attachment in attached_files:
                                 result = base64.b64encode(attachment.read())
+                                if result:
                                     attachment_id = request.env['ir.attachment'].sudo(
                                     ).create({
                                         'name': attachment.filename,
@@ -430,8 +424,6 @@ class PortalCustomerMaintenence(CustomerPortal):
                                     })
                                     attachment_ids.append(attachment_id.id)
                             ticket_id.attachment_ids = [(6, 0, attachment_ids)]
-                  
-                        
             return request.redirect("/my/mantenimientos?ctr=False")
         except Exception as e:
             _logger.exception('Something went wrong %s',str(e))